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作者：Van Dorp, Erik-jan
作者单位：Utrecht University
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作者：Chandra, Yanto; Tan, Jianxiang
作者单位：City University of Hong Kong
摘要：Innovation is desirable for the public sector. Yet understanding what and how some innovation projects survive and thrive in a competitive landscape-or public sector innovation-is often challenging. The challenges not only rest in the invisibility of the features of an innovation to human eyes but also in the lack of their accessibility for analysis. This study showcases a methodological framework using a generative pre-trained transformer (GPT) for scale development and synthetic data generat...
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作者：Lee, Sungyoon; Chen, Gang
作者单位：Seoul Women's University; State University of New York (SUNY) System; University at Albany, SUNY
摘要：Prior research has found disparities in the allocation of disaster relief funds in the U.S. However, little attention has been paid to the role of bureaucracy in public assistance (PA) fund allocation that possibly contributes to these inequalities. This study examines whether minority bureaucratic representation promotes the allocation of PA funds in counties with more socially vulnerable populations. Multilevel modeling is utilized to test the hypotheses, using a panel dataset of 8608 county...
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作者：Hvidman, Ulrik; Houlberg, Kurt; Foged, Soren Kjaer
摘要：Incentives have become central to public sector management. We propose that public organizations' responses to incentives can exceed policymakers' intentions due to complex governance structures and high operational uncertainty. Through an empirical study, we examine short- and long-term impacts of a policy that gave local governments high-powered, sanction-based incentives to restrain costs. The incentives reduced government spending, but also triggered substantial overshooting-where local go...
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作者：Emidy, M. Blake; Soni, Anmol; Mistur, Evan
作者单位：Texas A&M University System; Texas A&M University College Station; Bush School of Government & Public Service; Louisiana State University System; Louisiana State University; University of Texas System; University of Texas Arlington
摘要：The federal service experienced unprecedented turnover in the first year of the second Trump administration. Early reports have documented the substantial losses of personnel and the politicization and antagonism underlying those changes. This research breaks down separations over the past year, with a focus on the Deferred Resignation Program (DRP), to understand where turnover occurred and how it affected organizational knowledge and capacity. The analysis examines federal workforce data fro...
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作者：Trischler, Jakob; Dicenta, Julia; Arsenovic, Jasenko; Buttgen, Marion
作者单位：Karlstad University; University Hohenheim; Linkoping University
摘要：Street-level bureaucrats (SLBs) directly affect citizens, making them central to public service delivery. Service success therefore hinges on public sector organizations' ability to recruit competent SLBs. We argue that citizens' perspectives should inform SLB recruitment, especially for contact-intensive, relational frontline roles. Yet public administration research has not integrated citizens' perspectives into SLB recruitment, despite a broader shift toward a service-user orientation. We t...
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作者：Miao, Qing; Yu, Lin Han
作者单位：Shanghai Jiao Tong University; Zhejiang University; Zhejiang Gongshang University
摘要：While AI is reshaping public services, the acceptance of diverse AI-based public service innovations by citizens has not been fully examined. This study conducted a video-based experiment involving 2254 citizens and four types of AI: mechanical, empathetic, analytical, and intuitive. The results show that mechanical AI was significantly more accepted by citizens, whereas empathetic AI was significantly less accepted. Acceptance of the other two types of AI was moderate, with no significant dif...
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作者：Lanfranconi, Debra; Hinterleitner, Markus
作者单位：University of Lausanne
摘要：Abortion access in Italy provides a case to examine how gendered administrative burdens emerge through the interplay of legal provisions, informal frontline practices, and contextual influences. Drawing on the Context-Mechanism-Outcome framework from realist evaluation, the analysis shows how legal access to abortion is constrained by procedural requirements, widespread conscientious objection among healthcare providers, and the institutional presence of anti-abortion actors. Using qualitative...
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作者：Liang, Hailun; Tao, Lei; Huang, Tao
作者单位：Renmin University of China; Peking University
摘要：Previous studies on sectoral choice have examined environmental and genetic factors in isolation, with little consideration of how gene-environment interactions influence public service employment selection. Notably, altruism-related genes have been found to play a critical role in shaping prosocial behaviors. This study investigates how early traumatic experiences affect individuals' choice of public service employment through the mediating role of religious participation. It further investig...
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作者：Makridis, Christos A.
作者单位：Arizona State University; Arizona State University-Tempe; Gallup, Inc.; University of Nicosia
摘要：The federal government continues to face persistent challenges in recruiting and retaining skilled talent, particularly in high-demand technical fields such as artificial intelligence (AI) and cybersecurity. While compensation gaps are often cited, growing evidence suggests that institutional rigidities and non-pecuniary disincentives-ranging from opaque hiring procedures to limited flexibility-constrain the public sector's ability to attract and retain expertise. This paper provides a compreh...
