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作者：Smith, Troy A.; Dennerlein, Tobias; Courtright, Stephen H.; Kirkman, Bradley L.; Zhang, Pengcheng
作者单位：University of Oklahoma System; University of Oklahoma - Norman; Purdue University System; Purdue University; University of Iowa; North Carolina State University; Huazhong University of Science & Technology
摘要：As empowering leadership becomes increasingly needed in today's complex organizations, so does the need to understand what motivates leaders to give more (or less) empowering leadership to followers. We draw on threat rigidity theory to examine how followers' challenging and supportive voice differentially impact the extent to which leaders empower their followers. We argue that leaders perceive followers' challenging voice as more threatening and tend to empower them less, whereas leaders per...
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作者：Long, David M.; Colquitt, Jason A.; Burgess, Rachel; Rockmann, Kevin W.
作者单位：University of Notre Dame; Arizona State University; Arizona State University-Tempe
摘要：We conducted a study of aviators who experienced a close brush with death at work, in an effort to better understand how such events influence thoughts about work. Importantly, our initial interviews suggested that participants used conversational storytelling about their close brush with death as a means of enhancing the meaningfulness of their work. That initial finding presented us with a puzzle, as the literatures connecting storytelling to the meaning of work view stories as useful for me...
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作者：Mele-Cormier, Grace; Cable, Daniel M.; Gorbatov, Sergey
作者单位：Harvard University; University of London; London Business School; Vrije Universiteit Amsterdam
摘要：Shock events are highly disruptive, threatening employees' performance and increasing the risk that they quit. Yet, little research has focused on how leaders can help employees adjust in the wake of shock events. We draw on the socialization literature to build theory about how leaders can help employees successfully adjust and adapt following shock events. We propose that humble leaders-because they are open to learning from and seeing value in employees' shock-related experiences-will be mo...
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作者：Cheshin, Arik; Glikson, Ella; Lavee, Einat; Gabriel, Allison S.
作者单位：University of Haifa; Bar Ilan University; Purdue University System; Purdue University
摘要：The existing emotional labor literature has traditionally focused on face-to-face or voice-to-voice customer service interactions. However, as text-based service exchanges have become increasingly common-and, for many customers, preferred-new research questions have emerged. Specifically, how does emotional labor unfold in text-based communication between customer service representatives (CSRs) and customers? And, relatedly, do these interactions involve different emotional labor strategies co...
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作者：Shee, Pay Yee; Dollard, Maureen F.; Idris, Mohd Awang
作者单位：Universiti Malaya; Adelaide University; University of South Australia
摘要：To create a more humane and sustainable workplace that upholds humanistic values alongside economic goals, it is critical to understand how organizations can effectively support employee well-being. Integrating self-determination theory within the psychosocial safety climate (PSC) framework, this study investigates (a) the core mechanism by which PSC supports employee well-being through basic psychological needs and (b) the organizational contexts in which this mechanism operates most effectiv...
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作者：Sala, Gabriel R.; Do, Boram; Harrison, Spencer; Bartunek, Jean
作者单位：University System of Georgia; University of Georgia; Yonsei University; INSEAD Business School; Boston College
摘要：From Aristotle through Ren & eacute; Descartes, Adam Smith, and Charles Darwin, surprise has been a source of fascination and many questions in philosophy and social sciences. Yet, the definitions of surprise, as well as its implications for individuals in organizations, have been siloed leading to notable confusion and debates in recent research. This integrative review synthesizes insights from psychology, management, and other related fields to provide a comprehensive understanding of surpr...
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作者：Fu, Sherry (Qiang); Dimotakis, Nikolaos; Koopman, Joel
作者单位：Colorado State University System; Colorado State University Fort Collins; Oklahoma State University System; Oklahoma State University - Stillwater; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：New statistical methods are excitedly received by researchers' eager to apply them in their own research. Widespread adoption tends to occur after a critical mass of exemplars is published in top-tier journals such as Journal of Applied Psychology as this serves not only as a credibility signal but also as a template for subsequent researchers. However, this process can inadvertently allow unrecognized limitations, constraints, or suboptimal decisions to be propagated through subsequent resear...
