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作者：Fenwick, John
作者单位：Northumbria University
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作者：Martin, Graham P.
作者单位：University of Leicester
摘要：The 'modernization' of British public services seeks to broaden public sector governance networks, bringing the views of third sector organizations, the public and service users (among others) to the design, management and delivery of welfare. Building on previous analyses of the contradictions generated by these roles, this paper draws on longitudinal qualitative research to enunciate the challenges faced by one third-sector organization in facilitating service user influence in a UK National...
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作者：Marinetto, Michael
作者单位：Cardiff University
摘要：This paper explores the issue of joined-up governance by considering child protection failures, firstly, the case of Victoria Climbie who was killed by her guardians despite being known as an at risk child by various public agencies. The seeming inability of the child protection system to prevent Victoria Climbie's death resulted in a public inquiry under the chairmanship of Lord Laming. The Laming report of 2003 looked, in part, to the lack of joined-up working between agencies to explain thi...
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作者：Roiseland, Asbjorn
作者单位：Nord University
摘要：The article discusses institutional forms of governance, understanding governance as hybrid forms of collaboration, involving government, market actors and/or civil society actors. By utilizing data from a study made of three Norwegian cities, six collaborative efforts are presented, and discussed in relation to analytical characteristics derived from both network theory and organizational theory. This analysis illustrates that these collaboration efforts can, on the one hand, be understood as...
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作者：Lindholst, Andrej Christian; Bogetoft, Peter
作者单位：University of Copenhagen; Copenhagen Business School
摘要：In this article, we address a series of interrelated issues in the managerial challenge of public service contracting. This is done by prompting ten issues within four objectives and highlighting their relevance and potential interrelatedness in effective contract management. In contrast to prevalent piecemeal and theoretically one-dimensional approaches, the objectives and issues constitute a holistic framework that advances a comprehensive and pragmatic understanding of contracting processes...
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作者：Nasi, Greta; Frosini, Francesca; Cristofoli, Daniela
作者单位：Universita della Svizzera Italiana
摘要：The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e-government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e-government adoption share any distinctive characteristics. The results show th...
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作者：Kickert, Walter
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：This article, the final part of the symposium, concentrates on the common characteristics of Southern European states and administrations that can explain the distinctiveness of the reforms there. First, we briefly consider the theoretical aspect of the country papers, that is, historical institutionalism. We then briefly review some common features of contextual factors such as welfare state, economy and civic culture. This is followed by a discussion of some typical characteristics of Southe...
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作者：Stark, Alastair
作者单位：Glasgow Caledonian University
摘要：This article explores the relationship between the United Kingdom's doctrine of ministerial responsibility and bureaucratic efforts to control four contemporary crises. Evidence emerges from a series of interviews with experienced crisis managers, which draws attention to the way in which this convention: (1) tacitly conditioned the thinking and behaviour of bureaucratic crisis actors through their sensitivity to political risk; and (2) was reinterpreted and utilized instrumentally by politica...
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作者：Torres, Lourdes; Pina, Vicente; Yetano, Ana
作者单位：University of Zaragoza
摘要：This paper explores local government in Spain: the nature of and extent to which performance measures are developed and how they are used in some of the biggest Spanish local governments. The features of performance measurement in Spain raise the question of why non-mandatory performance indicators are introduced and why specific initiatives are undertaken. A cross-theory strategy allows us to build a wider explanation of the cases studied. This study shows that performance measurement systems...
