-
作者：Benish, Avishai; Levi-Faur, David
作者单位：Hebrew University of Jerusalem; Hebrew University of Jerusalem
摘要：This article explores the democratic values underlying public services when they are outsourced. Building on Rosenbloom and Piotrowski's (2005a, 2005b) framework, we examine whether and how administrative law norms - that serve as central democratic governance and accountability mechanisms in the administrative state - are extended to the new (private) frontline service providers. Through a study of the regulation of the privatized welfare-to-work programme in Wisconsin, we find that new forms...
-
作者：Moynihan, Donald P.
作者单位：University of Wisconsin System; University of Wisconsin Madison
摘要：This article draws upon studies of organizational culture and sense-making to develop a theory of culture-switching. Culture-switching occurs when organizational actors shift emphasis from one existing organizational cultural assumption to another to reshape organizational action. The concept is demonstrated in a case study of the Hurricane Katrina response by the US Department of Defense (DOD). A slow initial DOD response arose because of self-imposed red-tape designed to limit engagement in ...
-
作者：Hazell, Robert; Bourke, Gabrielle; Worthy, Benjamin
作者单位：University of London; University College London
摘要：Not all parliaments are subject to Freedom of Information (FOI), and no one has studied what difference it makes to the working of a parliament. This article evaluates the impact of FOI on the UK Parliament by reference to its main objectives. It finds that FOI has made Westminster slightly more open and accountable; but it has not increased public understanding, participation, or trust. Westminster was already very open and other initiatives have helped increase participation. Trust was badly...
-
作者：Vikolainen, Vera; Bressers, Hans; Lulofs, Kris
作者单位：University of Twente
摘要：The implementation of the European Union Bird and Habitat Directives in the field of water infrastructure has caused severe project disruptions in the past. The prevalence of negative experience has triggered a new approach, which aims to integrate site-specific characteristics of ecosystem and project objectives during the development of the initial project design. This is termed integrated nature design. In this paper we advance the hypothesis that applying integrated nature design in Natura...
-
作者：Wallace, Mike; Hoyle, Eric
作者单位：Cardiff University; University of Bristol
摘要：The potential of an ironic perspective for understanding public service change is portrayed through a re-analysis of data on a merger between two English primary sector schools, an extreme change involving organizational termination alongside phoenix-like emergence. The ironic perspective focuses on synchronic dissonance and diachronic divergence in meaning underlying verbal and situational forms of irony respectively, endemic sources of organizational ambiguity, its exacerbation by change whi...
-
作者：Raudla, Ringa
作者单位：Tallinn University of Technology
摘要：The goal of this article is to examine to what extent legislators in Estonia use performance information in budgetary decision-making. Interviews with the members of the finance committee of the parliament show that legislators make only limited use of the formal documents containing performance information. Instead, they rely, for the most part, on informal social networks for gathering information they consider necessary for budget discussions. According to the legislators, the main reasons ...
-
作者：Gofen, Anat
作者单位：Hebrew University of Jerusalem
摘要：Following Hirschman's seminal Exit, Voice and Loyalty, an exit response to dissatisfaction with public services is often portrayed as a replacement of one service provider with another, depending on the availability of alternatives. This article enriches Hirschman's typology by conceptualising an 'entrepreneurial exit' response referring to citizens who exit proactively by creating a viable alternative themselves. The practical aspects of entrepreneurial exit are analysed based on five manifes...
-
作者：van Damme, Jan; Brans, Marleen
作者单位：Universite Catholique Louvain
摘要：This article addresses the question of how governments can set up and manage, in an increasingly complex policy environment, processes of public consultation that lead to good outcomes. Drawing upon insights of democratic theory and literature on network and interactive governance, the article discusses the organization and outcomes of public consultation processes. The analysis of four Belgian cases shows that the absence of open process rules does not prevent good outcomes. Second, the level...
-
作者：Noordegraaf, Mirko; de Wit, Bas
作者单位：Utrecht University
摘要：Management pressures in fields like education force managers to control professionals. This generates friction. Professionals will not easily comply with control objectives; they feel responsible for clients and quality. Researchers have studied how professionals are affected and how they resist managerial interference. How managers themselves are affected by managerialism, whether they adopt control logics and are 'driven away' from work floors, is hardly studied. This paper studies how schoo...
-
作者：Johansson, Vicki
作者单位：University of Gothenburg
摘要：This article will present the argument that frontline bureaucrats fulfilling their duties within an infrastructure bureaucracy can be understood as negotiating bureaucrats, policymakers, and cousins to street-level bureaucrats. Empirically, the argument is based on data from an exploratory case study of a major road construction project in Sweden collected through passive participatory observation, interviews, and documents; the main source of theoretical inspiration is implementation theory a...
