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作者:Fusi, Federica; Feeney, Mary K.
作者单位:University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Arizona State University; Arizona State University-Downtown Phoenix
摘要:This research investigates whether political, social and economic characteristics of local communities are related to data sharing between city departments and businesses and nonprofit organizations. Research about data sharing typically emphasizes managerial, organizational and technological factors in departments, largely neglecting community characteristics. The willingness to share data depends on the relationships between the government and external stakeholders, and these relationships a...
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作者:Dolsak, Nives; Adolph, Christopher; Prakash, Aseem
作者单位:University of Washington; University of Washington Seattle; University of Washington; University of Washington Seattle
摘要:Public support for policy instruments is influenced by perceptions of how benefits and costs are distributed across various groups. We examine different carbon tax designs outlining different ways to distribute tax revenues. Using a national online sample of 1,606 US respondents, we examine support for a $20/ton carbon tax that is: (1) revenue neutral: revenue is returned to citizens via tax cuts; (2) compensation-focused: revenue is directed to helping actors disproportionately hurt by the ta...
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作者:Willems, Jurgen
作者单位:Vienna University of Economics & Business
摘要:As stereotypes strongly influence social interactions, this study explores the stereotypical associations regarding public servants, and about various professions in the public sector as well as the for-profit and nonprofit sectors. This leads to a better understanding of the theoretical and practical challenges, such as citizen behaviour towards public servants, attractiveness of and political decisions about public service jobs. With a mixed-method analysis of cognitive associations (7,470 a...
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作者:Considine, Mark; O'Sullivan, Siohban; McGann, Michael; Nguyen, Phuc
作者单位:University of Melbourne; University of New South Wales Sydney; Maynooth University; Maynooth University; La Trobe University
摘要:Market instruments are increasingly used to drive innovation and efficiency in public services. Meanwhile, many governments recognize the need for services to be more personalized and 'user-centred'. This was a key aim of major welfare-to-work reforms in both the UK and Australia over the past decade, which sought to achieve personalization through increasing service delivery by for-profit providers, contracted via Payment-by-Results. Drawing on three surveys of frontline staff, we show the im...
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作者:Willems, Evelien
作者单位:University of Antwerp
摘要:Current scholarship often concludes that technical expertise is one of the most important commodities for interest groups wishing to gain access to political-administrative venues. Less attention has been given to politicization and the scope of societal support that interest groups bring to bear. Specifically, I hypothesize that the capacity of interest groups to supply broad societal support is decisive for gaining access in highly politicized policy domains. To test this expectation, the ar...
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作者:Vogel, Dominik; Reuber, Artur; Vogel, Rick
作者单位:University of Hamburg
摘要:Tummers and Knies (2016) have recently introduced a 21-item scale for the measurement of public leadership to the burgeoning field of leadership research in public administration. However, due to restrictions in survey length and response time, scholars often face practical difficulties when adopting measurement scales of such length. In many subfields of public administration, this results in a proliferation of ad hoc measures of unknown validity, which impedes scholarly progress. The goal of...
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作者:Liao, Yuguo; Sun, Rusi
作者单位:University of Missouri System; University of Missouri Saint Louis; University of Michigan System; University of Michigan
摘要:Turnover intention is an important yet underexamined concept in local government studies. Although the association between council-manager conflict and managerial turnover intention is well documented, the underlying mechanisms have not yet been elucidated. This study fills this research gap by analysing two variables in the relationship: organizational job embeddedness and cooperative context. Results from partial least squares structural equation modelling (PLS-SEM) reveal that organizationa...
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作者:Kowalski, Radoslaw; Esteve, Marc; Mikhaylov, Slava Jankin
作者单位:University of London; University College London; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); Hertie School
摘要:Research on user satisfaction has increased substantially in recent years. To date, most studies have tested the significance of predefined factors thought to influence user satisfaction, with no scalable means of verifying the validity of their assumptions. Digital technology has created new methods of collecting user feedback where service users post comments. As topic models can analyse large volumes of feedback, they have been proposed as a feasible approach to aggregating user opinions. T...
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作者:Peeters, Rik; Gofen, Anat; Meza, Oliver
作者单位:Centro de Investigacion y Docencia Economicas A.C. (CIDE); Hebrew University of Jerusalem
摘要:Citizens' responses to dissatisfaction with public services are often portrayed as following one of four distinct patterns, each consistent with current provision structures: exit, voice, loyalty or neglect (EVLN). Citizens may also initiate efforts to access public services through more subversive supply mechanisms. This study focuses on 'gaming' as an additional, understudied response pattern, within which individuals aim at improving the personal outcome of public service delivery by exploi...
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作者:Awan, Sahar; Esteve, Marc; van Witteloostuijn, Arjen
作者单位:Shaheed Zulfikar Ali Bhutto Institute of Science & Technology; University of London; University College London; Vrije Universiteit Amsterdam; University of Antwerp
摘要:The claim that Public Service Motivation (PSM) is an antecedent of prosocial behaviour has often been empirically tested and supported. However, closer inspection of this literature reveals large disparities in relating the two constructs. One reason that could explain such differences is that the relationship between PSM and prosocial behaviours has been primarily tested using self-reported cross-sectional, single-rater and same-survey data. While all of these are widely used methodological a...