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作者：Collins, Brian K.; Gerber, Brian J.
作者单位：Texas Tech University System; Texas Tech University; West Virginia University
摘要：Over the last several decades, block grants have been a key instrument by which policy authority is devolved from federal to state governments. Whether the block grant approach produces more effective redistributive policy management (on equity or efficiency grounds) is an open and central question. We focus on the equity dimension by positing an explanatory framework that links access to federal block grant funding to the transaction costs associated with intergovernmental grant contracting. ...
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作者：Van Ryzin, Gregg G.
作者单位：City University of New York (CUNY) System; Baruch College (CUNY)
摘要：It is important for public administration researchers and practitioners to understand how citizens form satisfaction judgments regarding local government services. A prior study by Van Ryzin (2004) found strong support for an expectancy disconfirmation model of citizen satisfaction, which focuses on the gap between performance and expectations. This model has been tested for decades in studies of private sector customer satisfaction, yet it is little known and applied in the field of public ad...
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作者：Pandey, Sanjay K.; Wright, Bradley E.
作者单位：Rutgers University System; Rutgers University New Brunswick; University of North Carolina; University of North Carolina Charlotte
摘要：This article is a systematic effort to study a key theoretical question from the vantage point of public sector organizational behavior. Most political science models, with a primary interest in democratic control of bureaucracy, study the political influence on the bureaucracy from an agency theory perspective. Organization behavior literature, on the other hand, is focused largely on the study of individual-level phenomena in private organizations and does not incorporate political context a...
