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作者：Mullin, Megan; Daley, Dorothy M.
作者单位：University of Kansas; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：In an era of devolution, collaboration between state and local institutions could be an effective tool for state governments to capitalize on local knowledge and respect local autonomy, while maintaining consistent standards and enforcement. However, the benefits to local agencies are less clear. Local agency personnel may have goals that diverge from their state counterparts and significant constraints on their resources, forcing them to consider the opportunity costs of collaboration. This a...
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作者：Brodkin, Evelyn Z.; Majmundar, Malay
作者单位：University of Chicago
摘要：Organizations operate as the gateway to public benefits. They are formally authorized to adjudicate claims, in the process interpreting and applying eligibility rules. Beyond their designated role, they also operate as informal gatekeepers, developing modes of operation that affect the ease or difficulty of claiming. Operational practices-both formally prescribed and informally created-can add hidden costs to claiming to the extent that they are complicated, confusing, or cumbersome. Individua...
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作者：Oberfield, Zachary W.
作者单位：City University of New York (CUNY) System; City College of New York (CUNY)
摘要：As important players in the policy process, many studies have investigated the determinants of bureaucratic behavior. One intriguing set of findings suggests that behavior is linked to bureaucrats' views of themselves as government officials and their views of the people who they serve. Despite the importance of workers' perceptions, we have little understanding about how bureaucrats develop psychologically. From a theoretical perspective, workers' views may be associated with extraorganizatio...
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作者：Pitts, David W.; Hicklin, Alisa K.; Hawes, Daniel P.; Melton, Erin
作者单位：American University; University of Oklahoma System; University of Oklahoma - Norman; University System of Ohio; Kent State University; Kent State University Salem; Kent State University Kent; Texas A&M University System; Texas A&M University College Station
摘要：As the diversity of the US workforce continues to increase at a rapid pace, public managers are facing pressure to create organizational cultures that permit employees from different backgrounds to succeed. A typical managerial response to this diversity has been the implementation of a formal diversity management program. Although limited empirical research has considered links between diversity management activity and organizational performance, very little research has examined the factors ...
