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作者：Brunjes, Benjamin M.
作者单位：University of Washington; University of Washington Seattle
摘要：Contracts are increasingly used in government as a way to insert competition into public agencies and policy implementation. Competition among contractors is theorized to drive down costs, encourage innovation, and boost accountability. However, there have been few studies on whether competition actually leads to improved performance among contractors. This analysis examines nearly 25,000 federal contracts to determine how competition is related to performance. Findings indicate that competiti...
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作者：Chuang, Emmeline; McBeath, Bowen; Carnochan, Sarah; Austin, Michael J.
作者单位：University of California System; University of California Los Angeles; Portland State University; University of California System; University of California Berkeley
摘要：The complexity of human service delivery means that contracts are often incomplete or contingent. When contracted services or products are complex, relational contracting can function as a critical informal accountability mechanism. This study introduces and tests a conceptual framework of relational processes and organizational factors hypothesized to inform private human service contract outcomes. Data from a 2015 survey of private nonprofit and for-profit human service organizations in five...
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作者：Aldag, Austin; Warner, Mildred E.; Bel, Germa
作者单位：Cornell University; University of Barcelona
摘要：Intermunicipal cooperation is the most prevalent alternative service delivery method for US local governments. While aspirations for budgetary savings are one motivating factor, increased service quality and regional coordination are also important goals. We use an original 2013 survey of local governments in New York State to assess the level of service sharing and outcomes. We match our survey with 20 years (1996-2016) of service-level costs data to explore the relationships between sharing ...
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作者：Keulemans, Shelena; Groeneveld, Sandra
作者单位：Radboud University Nijmegen; Leiden University - Excl LUMC; Leiden University
摘要：Steering street-level bureaucrats is utterly complex due to their discretion and professional status which grant them relative autonomy from supervisory directives. Drawing from transformational leadership theory, this article explores the opportunities these work conditions provide for supervisory leadership at the frontlines. Looking at street-level bureaucrats' attitude towards clients, we analyze how the frontline supervisor affects this core perception that protrudes the human judgments s...
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作者：Vinopal, Katie
作者单位：University System of Ohio; Ohio State University
摘要：To date, representative bureaucracy scholarship has primarily focused on the potential for increased racial/ethnic and gender representation in the public-sector workforce to improve outcomes for minority and female clients. However, the potential for socioeconomic representation to benefit those from a lower socioeconomic background has not been thoroughly explored. Using the Early Childhood Longitudinal Study-Kindergarten Cohort 2011 and a student fixed-effects approach, I begin to fill this...
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作者：Berg, Monika; Johansson, Tobias
作者单位：Orebro University; Orebro University
摘要：Welfare service experiences are known to shape citizens' trust in public institutions and their support of the welfare state. But, there is poor understanding of how this relationship is shaped in systems of mixed provision, that is, welfare states that use public in-house as well as contracted private providers for publically funded services. Drawing on the notion of system trust this article provides a theoretical account of how mixed-provision welfare systems condition the relationship betw...
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作者：Vanderschuere, Matthew
作者单位：American University
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作者：Schinkel, Maarten Pieter; Toth, Lukas; Tuinstra, Jan
作者单位：University of Amsterdam
摘要：Government agencies have a certain freedom to choose among different possible courses of action. This article studies agency decision making on priorities in a principal-agent framework with multiple tasks. Agency leadership has discretion over part of the agency's budget to incentivize staff in the pickup of cases. The head is concerned not only with society's benefits from the agency's overall performance, but also with the organization's public image. Based on their talent and the contracts...
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作者：Thomsen, Mette Kjaergaard; Jensen, Ulrich Thy
作者单位：University of Southern Denmark; Arizona State University; Arizona State University-Tempe
摘要：Involving volunteers in the production and delivery of public services is a core policy objective of governments around the world. While existing research on volunteer involvement in service production, for example, has focused on advantages and disadvantages of such involvement and different dimensions of volunteer involvement, little is known about service professionals' response to volunteer involvement in public service production. Integrating perspectives from multiple theories, we build ...
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作者：Askim, Jostein; Blom-Hansen, Jens; Houlberg, Kurt; Serritzlew, Soren
作者单位：University of Oslo; Aarhus University
摘要：Much research following Kaufman's classic study Are Government Organizations Immortal? has investigated the claim that government agencies enjoy great security and long life. Less attention has been paid to Kaufman's thesis that government agencies facing a termination threat have strong incentives to react. In a study of the on-going Norwegian local government amalgamation reform, we demonstrate that this type of government agency reacts by hoarding (i.e., a last-minute flurry of spending) wh...
