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作者：Ruder, Alexander I.; Woods, Neal D.
作者单位：Federal Reserve System - USA; Federal Reserve Bank - Atlanta; University of South Carolina System; University of South Carolina Columbia
摘要：We examine the relationship between procedural fairness and the legitimacy of rulemaking decisions made by government agencies. Evidence from a survey experiment indicates that the perceived fairness of the rulemaking process is closely tied to procedures designed to make it more transparent and to encourage greater citizen participation. However, our findings do not indicate that fair procedures bestow unconditional legitimacy on agency rulemaking actions. Rather, they suggest that the effect...
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作者：Keulemans, Shelena; Groeneveld, Sandra
作者单位：Radboud University Nijmegen; Leiden University - Excl LUMC; Leiden University
摘要：Steering street-level bureaucrats is utterly complex due to their discretion and professional status which grant them relative autonomy from supervisory directives. Drawing from transformational leadership theory, this article explores the opportunities these work conditions provide for supervisory leadership at the frontlines. Looking at street-level bureaucrats' attitude towards clients, we analyze how the frontline supervisor affects this core perception that protrudes the human judgments s...
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作者：Vinopal, Katie
作者单位：University System of Ohio; Ohio State University
摘要：To date, representative bureaucracy scholarship has primarily focused on the potential for increased racial/ethnic and gender representation in the public-sector workforce to improve outcomes for minority and female clients. However, the potential for socioeconomic representation to benefit those from a lower socioeconomic background has not been thoroughly explored. Using the Early Childhood Longitudinal Study-Kindergarten Cohort 2011 and a student fixed-effects approach, I begin to fill this...
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作者：Alon-Barkat, Saar
作者单位：Leiden University; Leiden University - Excl LUMC
摘要：Effective public communications have been proposed as a remedy for citizens' distrust in government. Recent studies pointed to the emotional effect of symbolic elements, entangled in government public communications (e.g., logos, images, and celebrities). Still, they did not examine the interaction between these symbols and the substantive information in communications about bureaucracies' performance and policies. Exploring this interaction is important for understanding the theoretical mecha...
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作者：Hattke, Fabian
作者单位：University of Hamburg
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作者：Dragos Aligica, Paul
作者单位：University of Bucharest; George Mason University
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作者：Berg, Monika; Johansson, Tobias
作者单位：Orebro University; Orebro University
摘要：Welfare service experiences are known to shape citizens' trust in public institutions and their support of the welfare state. But, there is poor understanding of how this relationship is shaped in systems of mixed provision, that is, welfare states that use public in-house as well as contracted private providers for publically funded services. Drawing on the notion of system trust this article provides a theoretical account of how mixed-provision welfare systems condition the relationship betw...
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作者：Awan, Sahar; Bel, Germa; Esteve, Marc
作者单位：University of Barcelona; University of London; University College London; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE)
摘要：Scholarly interest in public service motivation (PSM) has yielded a vast amount of research, exploring its potential for benefitting public-sector organizations through increased employee job satisfaction, enhanced individual performance, employee retention, and enhanced organizational commitment and citizenship behavior. However, a closer inspection of the literature reveals mixed empirical evidence for each impact of PSM. The present study carries out a meta-analysis of five key impacts of P...
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作者：Boushey, Graeme T.; McGrath, Robert J.
作者单位：University of California System; University of California Irvine; George Mason University
摘要：Scholars of American politics debate the consequences of polarized and divided government on lawmaking but have largely neglected the impact of institutional conflict on the policy outputs of the bureaucracy. We argue that lawmaking gridlock creates opportunities and demands for governors and civil servants to pursue policy goals through rulemaking. To explore these dynamics, we draw upon a comprehensive dataset of over 150,000 proposed and adopted rules issued by US state agencies from 1994 t...
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作者：Lazzarini, Sergio G.; Pongeluppe, Leandro S.; Ito, Nobuiuki C.; Oliveira, Felippe de Medeiros; Ovanessoff, Armen
作者单位：Insper; University of Toronto; University of London; Accenture
摘要：We assess conditions that explain plural forms of public and private action using a comparative study of 24 public initiatives in Brazil, India, and South Africa. Measuring performance as evidence of positive outcomes to their target populations, we compare cases of high and low performance. Our configurational approach examines combinations of conditions leading to positive outcomes: public operational capacity, diverse collaborations nurtured by public units (with for-profit firms, with nonp...
