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作者:Ray, Victor; Herd, Pamela; Moynihan, Donald
作者单位:University of Iowa; Georgetown University
摘要:This article develops the concept of racialized burdens as a means of examining the role of race in administrative practice. Racialized burdens are the experience of learning, compliance and psychological costs that serve as inequality reproducing mechanisms. To develop this concept, we examine administrative burdens in the US state from the theoretical perspective of racialized organizations. Using examples from attempts to access citizenship rights-via immigration, voting and the social safe...
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作者:Luo, Wei; Zheng, Wenjuan; Long, Yan
作者单位:Peking University; Hong Kong University of Science & Technology; University of California System; University of California Berkeley
摘要:Around the world, voluntary programs are an increasingly prevalent regulatory instrument in governing nonprofit organizations. But accounts of mechanisms driving nonprofits' participation in those programs are underdeveloped. This article combines and expands insights from voluntary regulation and institutional work theories to examine the impact of government's informal relational work on nonprofits' regulatory participation. Drawing on interviews and survey data from a random sample of 203 n...
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作者:Harris, Adam S.; Meyer-Sahling, Jan-Hinrik; Mikkelsen, Kim Sass; Schuster, Christian
作者单位:University of London; University College London; University of Nottingham; Roskilde University
摘要:Public service delivery by African states is often characterized as particularist, favoring ethnic, personal or political networks of those inside the state over universalist, pro-social services to citizens. One explanation for particularist service delivery focuses on societal patronage norms, with Big Men providing for members of their networks. Despite the prominence of this line of reasoning and the anecdotal prevalence of Big Men in politics and society, hardly any research has quantitat...
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作者:Wei, Wenchi; Wang, Chengwei; Zhai, Wenkang; Li, Wenzhao
作者单位:Renmin University of China; City University of Hong Kong
摘要:This article examines how the use of an honor list and shame roll as a means of performance feedback can influence governments' future performance improvement, focusing on a prominent performance management reform implemented in Chinese local governments. We draw upon classic behavioral theories of organizations to propose testable hypotheses. The empirical analyses use 3,300 observations based on the 333 grassroots governments of the capital city of China as the unit of analysis. Regression d...
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作者:Barboza-Wilkes, Cynthia J.; Le, Thai, V; Resh, William G.
作者单位:University of Southern California
摘要:In recent years, there have been multiple calls for public administration scholars to adopt an intersectional approach to the study of diversity within public organizations. This paper empirically examines the simultaneous influence of multiple dimensions of individual identity on employee burnout. We advance a better understanding of disparities in individual well-being outcomes for public servants. Using conservation of resource (COR) theory and applied intersectionality, we systematically m...
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作者:Lazzarini, Sergio G.; Cabral, Sandro; Firpo, Sergio; Teodorovicz, Thomaz
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作者:van der Voet, Joris
作者单位:Leiden University - Excl LUMC; Leiden University
摘要:Behavioral theory states that decision-makers engage in search in response to a performance shortfall. However, public administration research has remained remarkably inattentive of decision-makers' attention. This study conceptually disentangles problem-defining and solution-generation as two distinct search objectives, in order to test theoretical expectations concerning individual decision-makers' search in response to negative performance. Using a survey experiment among 1,562 political an...
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作者:Altamimi, Hala; Liu, Qiaozhen; Jimenez, Benedict
作者单位:University of Kansas; State University System of Florida; Florida Atlantic University; University System of Georgia; Georgia State University
摘要:The outcomes of centralized or decentralized decision making in public organizations have been a subject of intense debate in the literature for more than a century now. This study revisits this debate by examining whether the degree of centralization influences the implementation of four types of organizational changes: reorganization, service contracting, technology adoption, and performance information use. We conceive of organizational decision making as a ladder-at one end is a very centr...
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作者:Pedersen, Kirstine Zinck; Pors, Anja Svejgaard
作者单位:Copenhagen Business School; University College Copenhagen
摘要:Policy reforms of public service encounters often seek to control, delegate, or eliminate discretion at the frontline. In this article, we show that rather than eclipsing discretion, the technologies meant to standardize and optimize decision making in public service delivery introduce rough categorizations and scripts for action that make new types of discretionary responses and workarounds necessary. Here, accounts of street-level discretion as grounded in self-serving coping strategies are ...
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作者:Alon-Barkat, Saar; Busuioc, Madalina
作者单位:University of Haifa; Vrije Universiteit Amsterdam
摘要:Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm interaction. Drawing on psychology and public administration literatures, we investigate two key biases: overreliance on algorithmic advice even in the face of warning signals from other sources (automation bias), and selective adoption of algorithmic advice when t...