4期

最新文章

• Tax salience and citizen evaluation of government AI翻译
  作者：Schwegman, David J.; Kim, Yusun
  作者单位：American University; Seoul National University (SNU)
  摘要：This paper examines how tax salience-or how aware individuals are of their property tax payments that finance local public services-correlates with citizens' evaluation of their local government. Drawing on theories of expectation formation for public services and fiscal illusion, we hypothesize that reduced tax salience is associated with lower normative expectations, which will correlate with increased reported satisfaction with their local government and a higher willingness to support addi...
• When does employee turnover matter? Analyzing the role of organizational memory in the federal IT workforce AI翻译
  作者：Hong, Ji Hyeun
  作者单位：University System of Georgia; University of Georgia
  摘要：This paper proposes a theory of organizational memory predicting that task knowledge retained in organizational structures (i.e., agency centralization and task standardization) buffers the disruptive effects of employee turnover. Using a dataset of information technology (IT) projects implemented by 94 US federal agencies between FY2015 and FY2021, estimates from fractional panel probit models reveal that both centralized authorities under chief information officers and task standardization r...
• How ensembling AI and public managers improves decision-making ( vol 35 , pg 261 , 2025) AI翻译
  作者：Keppeler, Florian; Borchert, Jana; Pedersen, Mogens Jin; Nielsen, Vibeke Lehmann
• Stuck in the waiting room: citizen experiences of administrative limbo in three European crises AI翻译
  作者：Kleizen, Bjorn; Van Dooren, Wouter; Maccarthaigh, Muiris; Vanden Abbeele, Celine
  作者单位：University of Antwerp; Queens University Belfast
  摘要：In recent years, there have been numerous cases where citizens have found themselves stuck in highly protracted administrative processes affecting outcomes vital to their lives and livelihoods. However, systematic inquiries into the experience of being trapped by bureaucratic procedures or state inaction for sometimes multiple years are still lacking. To study the interactions between citizens and the state when long waiting times and significant outcomes are involved, we introduce the concept...
• Revisiting coping mechanisms on the street-level: a systematic literature review AI翻译
  作者：Edri-Peer, Ofek; Cohen, Nissim
  作者单位：University of Haifa
  摘要：Street-level bureaucrats' (SLBs) coping mechanisms are an integral part of their interaction with clients, and as such have received much research attention. Since the last review of the behavioral coping mechanisms adopted by SLBs, conducted more than 10 years ago, many researchers have focused on understanding these mechanisms and what influences them. Using the PRISMA model, we conducted a systematic review of 165 studies to update our understanding and explore the manifestations of both ol...
• Algorithmic discrimination in public service provision: Understanding citizens' attribution of responsibility for human versus algorithmic discriminatory outcomes AI翻译
  作者：Alon-Barkat, Saar; Busuioc, Madalina; Schwoerer, Kayla; Weissmuller, Kristina S.
  作者单位：University of Haifa; Vrije Universiteit Amsterdam; State University of New York (SUNY) System
  摘要：As public bodies increasingly adopt AI technologies in their work, there is simultaneously growing attention to the risk that the reliance on the technology may introduce biases and produce discriminatory administrative outcomes, as demonstrated by multiple real-world cases. Our contribution addresses a core theoretical puzzle: with AI algorithms being increasingly embedded across public services, we lack crucial knowledge about how citizens assign responsibility to public organizations for al...
• Agency leaders and organizational adaptation to administrative reform: evidence from IT reforms and the timely disbursement of unemployment insurance benefits in the American states AI翻译
  作者：Krause, George A.; Hong, Ji Hyeun
  作者单位：University System of Georgia; University of Georgia
  摘要：The timely disbursement of government program benefits is a core attribute of effective administration. In recent decades, American states charged with administering unemployment insurance programs have instituted information technology (IT) modernization reforms to improve the timely delivery of unemployment benefits. Variation among those 28 states instituting IT modernization reforms between 2002 and 2022 reveals that these reforms improved the timely delivery of initial unemployment benefi...
• Administrative overload and policy triage: causal evidence from the introduction of the Acid Rain Program in the United States AI翻译
  作者：Kaplaner, Constantin; Knill, Christoph; Steinebach, Yves
  作者单位：University of Munich; Zeppelin University; University of Oslo
  摘要：Recent research suggests that additional public policies can sometimes decrease overall policy effectiveness rather than improve the problem-solving capacity of the state. This occurs when new policies are not supported by additional administrative capacities, leading to an overburdened administration. Public authorities handle the increased workload by employing policy triage, which involves reallocating resources among different policies. Despite this straightforward argument, a systematic u...
• Ready, willing, and able? Bureaucratic capacity, slack resources, and political control AI翻译
  作者：Elston, Thomas; Zhang, Yuxi
  作者单位：University of Oxford; University of London; University College London
  摘要：Recent research suggests that bureaucratic responsiveness to political preferences may depend as much on organizational capacity as it does on incentive alignment, information recovery, and the strategic interaction of principal and agent. Better-resourced bureaucracies should be more able to comply with new political directions, irrespective of their willingness to do so. But because so much bureaucratic capacity is sunk into implementing the prior policy commitments of current and former pri...