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作者:Watson, RT; Pitt, LF; Kavan, CB
作者单位:University System of Georgia; University of Georgia; Cardiff University; State University System of Florida; University of North Florida
摘要:IS service quality was measured three times in an information management consulting firm and an information service business. After the first measurement, IS management initiated several actions to improve service quality. The second measurement indicated that service quality improved in the intervening period. When service quality was measured a third time, it had returned to the levels of the first measurement. The evidence suggests that management's attention to service quality waned after ...
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作者:Banerjee, D; Cronan, TP; Jones, TW
作者单位:University of North Carolina; Western Carolina University; University of Arkansas System; University of Arkansas Fayetteville
摘要:Misuse of computer information systems has caused significant losses to business and society, even though computing has benefited both businesses and professionals. To this end, several measures have been suggested that both prevent and deter losses. One deterrent measure is to identify individual and situational characteristics of people who act ethically/unethically. This study identifies specific characteristics that are associated with and may influence the ethical behavior intention of in...
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作者:Massetti, B
作者单位:St. John's University
摘要:This response addresses the data analysis issues raised by Wierenga and van Bruggen (1998) concerning Massetti (1996). Their analysis suggestions were performed and resulted in no significant differences between the treatment conditions. However, these analyses are misleading because of normality and variance problems present in Massetti's dataset. Specifically, not controlling for individual performance differences in ideational fluency ability during experimentation created the need for the ...
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作者:Chin, WW
作者单位:University of Houston System; University of Houston
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作者:Jain, H; Ramamurthy, K; Ryu, HS; Yasai-Ardekani, M
作者单位:University of Wisconsin System; University of Wisconsin Milwaukee
摘要:The trend toward distributed processing has significantly increased the awareness of data as a key corporate resource and underscored the importance of its management. In spite of this, there is a lack of empirical investigation of issues related to data resource management (DRM) in distributed processing environments. Being perhaps the first empirical attempt, this exploratory study identifies four information systems (IS) variables related to DRM in a distributed environment. It also seeks t...
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作者:Wierenga, B; van Bruggen, GH
作者单位:Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要:Creativity support systems (CSS) aim at enhancing the creativity of users. There is an emerging stream of research in which the effects of CSS on the creative output of respondents are measured. In this research, if is important to make a clear distinction between the dependent variable, creative output and the independent variable use of CSS. Furthermore, the research design should take the potential effect of other factors on creative output into account, most notably, creative ability as a ...