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作者:Garud, R; Kumaraswamy, A
作者单位:New York University; Singapore Management University
摘要:We adopt a systems perspective to explore the challenges that organizations face in harnessing knowledge. Such a perspective draws attention to mutually causal processes that have the potential to generate both vicious and virtuous circles. Based on a longitudinal study at Infosys Technologies, we conclude that knowledge management involves more than just the sponsorship of initiatives at and across different organizational levels. It also involves an active process of steering around and out ...
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作者:Kankanhalli, A; Tan, BCY; Wei, KK
作者单位:National University of Singapore; City University of Hong Kong
摘要:Organizations are attempting to leverage their knowledge resources by employing knowledge management (KM) systems, a key form of which are electronic knowledge repositories (EKRs). A large number of KM initiatives fail due to the reluctance of employees to share knowledge through these systems. Motivated by such concerns, this study formulates and tests a theoretical model to explain EKR usage by knowledge contributors. The model employs social exchange theory to identify cost and benefit fact...
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作者:Sambamurthy, V; Subramani, M
作者单位:Michigan State University; University of Minnesota System; University of Minnesota Twin Cities
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作者:Ko, DG; Kirsch, LJ; King, WR
作者单位:Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要:Enterprise resource planning (ERP) systems and other complex information systems represent critical organizational resources. For such systems, firms typically use consultants to aid in the implementation process. Client firms expect consultants to transfer their implementation knowledge to their employees so that they can contribute to successful implementations and learn to maintain the systems independent of the consultants. This study examines the antecedents of knowledge transfer in the c...
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作者:Bock, GW; Zmud, RW; Kim, YG; Lee, JN
作者单位:National University of Singapore; University of Oklahoma System; University of Oklahoma - Norman; Korea Advanced Institute of Science & Technology (KAIST); Kookmin University; City University of Hong Kong
摘要:Individuals' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and ...
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作者:Wasko, MM; Faraj, S
作者单位:State University System of Florida; Florida State University; University System of Maryland; University of Maryland College Park
摘要:Electronic networks of practice are computer-mediated discussion forums focused on problems of practice that enable individuals to exchange advice and ideas with others based on common interests. However, why individuals help strangers in these electronic networks is not well understood: there is no immediate benefit to the contributor, and free-riders are able to acquire the same knowledge as everyone else. To understand this paradox, we apply theories of collective action to examine how indi...
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作者:Malhotra, A; Gosain, S; El Sawy, OA
作者单位:University of North Carolina; University of North Carolina Chapel Hill; University System of Maryland; University of Maryland College Park; University of Southern California
摘要:The need for continual value innovation is driving supply chains to evolve from a pure transactional focus to leveraging interorganizational partner ships for sharing information and, ultimately, market knowledge creation. Supply chain partners are (1) engaging in interlinked processes that enable rich (broad-ranging, high quality, and privileged) information sharing, and (2) building information technology infrastructures that allow them to process information obtained from their partners to ...