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作者：Chang, Young Bong; Gurbaxani, Vijay
作者单位：Ulsan National Institute of Science & Technology (UNIST); University of California System; University of California Irvine
摘要：Firms are increasingly sourcing internal information systems functions,from external service providers. However, there is limited empirical evidence of the economic impact of this delivery option and, more specifically, of the productivity gains accruing to firms that have outsourced. Moreover, there is little evidence of the role and contributions of the individual mechanisms by which service providers create value for client firms. We are particularly interested in whether client firms benef...
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作者：Sahoo, Nachiketa; Singh, Param Vir; Mukhopadhyay, Tridas
作者单位：Boston University; Carnegie Mellon University; Carnegie Mellon University
摘要：In this paper, we present a method to make personalized recommendations when user preferences change over time. Most of the works in the recommender systems literature have been developed under the assumption that user preference has a static pattern. However, this is a strong assumption especially when the user is observed over a long period of time. With the help of a data set on employees' blog reading behavior, we show that users' product selection behaviors change overtime. We propose a h...
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作者：Roberts, Nicholas; Galluch, Pamela S.; Dinger, Michael; Grover, Varun
作者单位：University of South Carolina System; University of South Carolina Upstate; Clemson University
摘要：Absorptive capacity is a firm's ability to identify assimilate, transform, and apply valuable external knowledge. iris considered an imperative for business success. Modern information technologies perform a critical role in the development and maintenance of a firm's absorptive capacity. We provide an assessment of absorptive capacity in the information systems literature. IS scholars have used the absorptive capacity construct in diverse and often contradictory ways. Confusion surrounds how ...
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作者：Grover, Varun; Kohli, Rajiv
作者单位：Clemson University; William & Mary
摘要：Most research on IT value has been from the vantage point of a single firm. Multifirm studies have largely been dyadic and emphasize transaction costs over cocreation of value. Contemporary environments involve IT investments being made by multiple companies in cooperative, platform-based, and relational arrangements where the objective is to cocreate value. If IT serves as a tool, an output. or is instrumental in generating this cocreated value, then it falls within the cocreation domain of t...
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作者：Straub, Detmar; del Giudice, Manlio
作者单位：University System of Georgia; Georgia State University; Universita della Campania Vanvitelli
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作者：Appan, Radha; Browne, Glenn J.
作者单位：University System of Ohio; Cleveland State University; Texas Tech University System; Texas Tech University
摘要：Information requirements determination (IRD) is concerned with developing accurate requirements for a proposed system, primarily by eliciting information from users and other organizational stakeholders. In this paper we build and test theory concerning a significant threat to the accuracy of information requirements, termed the misinformation effect. Misinformation is distorted, false, or other erroneous or misleading information that does not reflect the true state of the world or state of m...
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作者：Oestreicher-Singer, Gal; Sundararajan, Arun
作者单位：Tel Aviv University; New York University
摘要：It has been conjectured that the peer-based recommendations associated with electronic commerce lead to a redistribution of demand from popular products or blockbusters to less popular or niche products, and that electronic markets will therefore be characterized by a long tail of demand and revenue. We test this conjecture using the revenue distributions of books in over 200 distinct categories on Amazon. corn and detailed daily snapshots of co-purchase recommendation networks in which the pr...
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作者：Venkatesh, Viswanath; Thong, James Y. L.; Xu, Xin
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Hong Kong University of Science & Technology; Hong Kong Polytechnic University
摘要：This paper extends the unified theory of acceptance and use of technology (UTAUT) to study acceptance and use of technology in a consumer context. Our proposed UTAUT2 incorporates three constructs into UTAUT: hedonic motivation, price value, and habit. Individual differences-namely, age, gender, and experience-are hypothesized to moderate the effects of these constructs on behavioral intention and technology use. Results from a two-stage online survey, with technology use data collected four m...
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作者：Chau, Michael; Xu, Jennifer
作者单位：University of Hong Kong; Bentley University
摘要：The increasing popularity of Web 2.0 has led to exponential growth of user-generated content in both volume and significance. One important type of user-generated content is the blog. Blogs encompass useful information (e.g., insightful product reviews and information-rich consumer communities) that could potentially be a gold mine for business intelligence, bringing great opportunities for both academic research and business applications. However, performing business intelligence on blogs is ...
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作者：Hsieh, J. J. Po-An; Rai, Arun; Petter, Stacie; Zhang, Ting
作者单位：Hong Kong Polytechnic University; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University of Nebraska System; Xi'an Jiaotong University
摘要：An increasing number of organizations are now implementing customer relationship management (CRM) systems to support front-line employees' service tasks. With the belief that CRM can enhance employees' service quality, management often mandates employees to use the implemented CRM. However, challenges emerge if/when employees are dissatisfied with using the system. To understand the role of front-line employee users' satisfaction with their mandated use of CRM in determining their service qual...
