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作者:Mangalaraj, George; Nerur, Sridhar; Mahapatra, RadhaKanta; Price, Kenneth H.
作者单位:Western Illinois University; University of Texas System; University of Texas Arlington
摘要:Software design is a knowledge intensive task that constitutes a critical part of the software development process. Using a controlled experiment involving software practitioners, this research examines two potentially useful mechanisms for improving the software design process. Specifically, this study examines the impact of structural distribution of cognition through design patterns and social distribution of cognition through collaborating pairs on design outcomes. The results indicate tha...
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作者:Howison, James; Crowston, Kevin
作者单位:University of Texas System; University of Texas Austin; Syracuse University; National Science Foundation (NSF)
摘要:This paper develops and illustrates the theory of collaboration through open superposition: the process of depositing motivationally independent layers of work on top of each other over time. The theory is developed in a study of community-based free and open source software (FLOSS) development, through a research arc of discovery (participant observation), replication (two archival case studies), and theorization. The theory explains two key findings: (1) the overwhelming majority of work is ...
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作者:Hess, Traci J.; McNab, Anna L.; Basoglu, K. Asli
作者单位:University of Massachusetts System; University of Massachusetts Amherst; University of Delaware
摘要:A reliability generalization study (a meta-analysis of reliability coefficients) was conducted on three widely studied information systems constructs from the technology acceptance model (TAM): perceived ease of use, perceived usefulness, and behavioral intentions. This form of meta-analysis summarizes the reliability coefficients of the scores on a specified scale across studies and identifies the study characteristics that influence the reliability of these scores. Reliability is a critical ...
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作者:Goes, Paulo B.
作者单位:University of Arizona
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作者:Kane, Gerald C.; Alavi, Maryam; Labianca, Giuseppe (Joe); Borgatti, Stephen P.
作者单位:Boston College; Emory University; University of Kentucky
摘要:In recent years, we have witnessed the rapid proliferation and widespread adoption of a new class of information technologies, commonly known as social media. Researchers often rely on social network analysis (SNA) when attempting to understand these technologies, often without considering how the novel capabilities of social media platforms might affect the underlying theories of SNA, which were developed primarily through studies of offline social networks. This article outlines several key ...
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作者:Nielsen, Jeppe Agger; Mathiassen, Lars; Newell, Sue
作者单位:Aalborg University; Aalborg University; University System of Georgia; Georgia State University; Bentley University; University of Warwick
摘要:Although institutional theory has become a more dominant perspective in information systems research, studies have only paid scant attention to how field dynamics and organizational processes coevolve during information technology institutionalization. Against this backdrop, we present a new conceptualization based on the traveling of ideas metaphor that distinguishes between theorization of ideas about IT usage across an organizational field and translation of such ideas into practical use of...
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作者:Jabr, Wael; Mookerjee, Radha; Tan, Yong; Mookerjee, Vijay S.
作者单位:University of Calgary; University of Texas System; University of Texas Dallas; University of Washington; University of Washington Seattle
摘要:Online user forums for technical support are being widely adopted by IT firms to supplement traditional customer support channels. Customers benefit from having an additional means of product support, while firms benefit by lowering the costs of supporting a large customer base. Typically these forums are populated with content generated by users, consisting of questioners (solution seekers) and solvers (solution providers). While questioners can be expected to keep returning as long as they c...
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作者:Shi, Zhan; Rui, Huaxia; Whinston, Andrew B.
作者单位:Arizona State University; Arizona State University-Tempe; University of Rochester; University of Texas System; University of Texas Austin
摘要:The rise of social broadcasting technologies has greatly facilitated open access to information worldwide, not only by powering decentralized information production and consumption, but also by expediting information diffusion through social interactions like content sharing. Voluntary information sharing by users in the context of Twitter, the predominant social broadcasting site, is studied by modeling both the technology and user behavior. A detailed data set about the official content-shar...
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作者:Etzion, Hila; Pang, Min-Seok
作者单位:University of Michigan System; University of Michigan; George Mason University
摘要:A growing number of firms are strategically utilizing information technology and the Internet to provide online services to consumers who buy their products. Online services differ from traditional services because they often promote interactivity among users and exhibit positive network effects. While the service increases the value obtained by consumers, network effects are known to intensify price competition and thus may reduce firms' profits. In this paper, we model the competition betwee...
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作者:Sykes, Tracy Ann; Venkatesh, Viswanath; Johnson, Jonathan L.
作者单位:University of Arkansas System; University of Arkansas Fayetteville
摘要:The implementation of enterprise systems, such as enterprise resource planning (ERP) systems, alters business processes and associated workflows, and introduces new software applications that employees must use. Employees frequently find such technology-enabled organizational change to be a major challenge. Although many challenges related to such changes have been discussed in prior work, little research has focused on post-implementation job outcomes of employees affected by such change. We ...