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作者:Romanow, Darryl; Rai, Arun; Keil, Mark
作者单位:University System of Georgia; Georgia State University
摘要:In the United States, the Centers for Medicare & Medicaid Services (CMS) has begun instituting pay-for-performance incentives that reward hospitals based on patient-centric outcomes such as patient satisfaction. Further, to promote the meaningful use of health information technology (HIT), CMS has been prompting hospitals to adopt and use HITs. Computerized provider order entry (CPOE) is one such HIT and is designed to improve coordination in patient care teams and consequently patient outcome...
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作者:Durcikova, Alexandra; Lee, Allen S.; Brown, Susan A.
作者单位:University of Oklahoma System; University of Oklahoma - Norman; Virginia Commonwealth University; University of Arizona
摘要:This paper proposes a new type of action research-statistical action research (AR)-along with our guidelines on how to conduct it and how to evaluate it. Statistical AR provides a new toolkit for our discipline that strengthens the scholarly community by contributing to the recent discussion regarding the collaborative nature of qualitative and quantitative techniques. The major methodological contribution of statistical AR is the introduction and demonstration of the use of statistical hypoth...
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作者:Huang, Peng; Tafti, Ali; Mithas, Sunil
作者单位:University System of Maryland; University of Maryland College Park; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
摘要:How should digital platforms engage with and invest in their online communities to shape innovation and knowledge contributions from members in their platform ecosystems? This is an important question because user contributions are important drivers of technological progress and business value. We examine the effect of platform sponsors' investments in online communities on user knowledge contributions, using fine-grained longitudinal data from a leading enterprise software vendor's community ...
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作者:Ye, Hua (Jonathan); Kankanhalli, Atreyi
作者单位:University of Auckland; National University of Singapore
摘要:User participation is increasingly being seen as a way to mitigate the challenges that firms face in innovation, such as high costs and uncertainty of customer acceptance of their innovations. Thus, firms are establishing online platforms to support users in innovating services, such as iOS and Android platforms for mobile data service (MDS) innovation. Mobile phone platforms are characterized by technology (toolkits) and policy (rules) components that could influence user's innovation. Additi...
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作者:Kim, Yongsuk; Jarvenpaa, Sirkka L.; Gu, Bin
作者单位:Hong Kong University of Science & Technology; University of Texas System; University of Texas Austin; Arizona State University; Arizona State University-Tempe
摘要:Sharing members with other online communities can be problematic for community responsiveness, as less member time and attention become available for the focal community. However, member time and attention spent externally have the potential to generate knowledge that bolsters the focal community's responsiveness. Little is known about when member time and attention spent externally become such generative resources. Building on and extending the knowledge collaboration theory of online communi...
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作者:Oshri, Ilan; Henfridsson, Ola; Kotlarsky, Julia
作者单位:University of Warwick; Aston University
摘要:Outsourcing work relies on the supplier's interpretation of the work delegated by the client. Existing streams of outsourcing literature tend to assume that the supplier should use the same convention as the client to make sense of the work package. In this research, we use a semiotic lens to challenge this assumption by viewing such sensemaking as a process of decoding symbolic representations. This complementary view involves innovative use of digital technology for re-representing the outso...
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作者:Song, Peijian; Xue, Ling; Rai, Arun; Zhang, Cheng
作者单位:Nanjing University; University System of Georgia; Georgia State University; Fudan University
摘要:In the context of software platforms, we examine how cross-side network effects (CNEs) on different platform sides (app-side and user-side) are temporally asymmetric, and how these CNEs are influenced by the platform's governance policies. Informed by a perspective of value creation and capture, we theorize how the app-side and the user-side react to each other with distinct value creation/capture processes, and how these processes are influenced by the platform's governance policies on app re...
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作者:Rai, Arun
作者单位:University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
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作者:Gopal, Ram D.; Hidaji, Hooman; Patterson, Raymond A.; Rolland, Erik; Zhdanov, Dmitry
作者单位:University of Connecticut; University of Calgary; California State University System; California State Polytechnic University Pomona; University System of Georgia; Georgia State University
摘要:Publishers websites are increasingly presenting content and services that are not created and managed by the website administrators themselves, but are provided by other third parties. While third party content and services provide value and utility to website users, this comes at the cost of user information being shared with the third party. Privacy concerns surrounding information leakage have been growing rapidly. With increasing concerns regarding online privacy and information disclosure...
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作者:Fang, Xiao; Hu, Paul Jen-Hwa
作者单位:University of Delaware; Utah System of Higher Education; University of Utah
摘要:Top persuaders in a social network are social entities whose adoption of a product or service will result in the largest numbers of other entities in the network adopting the same product or service. Predicting top persuaders is critical to an expanding array of important social network-centric applications, such as viral marketing, customer retention, and political message promotion. This study formulates the top persuader prediction problem and develops a novel method to predict top persuade...