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作者：Arazy, Ofer; Lindberg, Aron; Rezaei, Mostafa; Samorani, Michele
作者单位：University of Haifa; Stevens Institute of Technology; University of Alberta; Santa Clara University
摘要：Members of an online community peer-produce digital artifacts by negotiating different perspectives and personal knowledge bases. These negotiations are manifested in the temporal evolution of the peer-produced artifact. In this study, we conceptualize the evolution of a digital artifact as a trajectory in a feature space. Our theoretical frame suggests that, through negotiations, contributors' actions pull the trajectory and shape its movement in the feature space. We hypothesize that the typ...
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作者：Wang, Lei; Gunasti, Kunter; Shankar, Ramesh; Pancras, Joseph; Gopal, Ram
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Washington State University; University of Connecticut; University of Connecticut; University of Warwick
摘要：Gamification has been shown to encourage contributions of user-generated reviews (word-of-mouth: WOM) in various domains, including travel and leisure related platforms (Foursquare, TripAdvisor), e-commerce (Amazon), and auctions (eBay). WOM contributors write reviews about products/services provided by business venues and WOM consumers read reviews and use them to form attitudes and make purchase decisions. Gamification elements such as points and badges, awarded to WOM contributors for vario...
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作者：Feng, Haiyang; Jiang, Zhengrui; Li, Minqiang; Feng, Nan
作者单位：Tianjin University; Nanjing University
摘要：Information technology-enabled platforms are playing an increasingly important role in the global economy. While some successful platforms entered their respective markets as pioneers, others were able to achieve market dominance despite starting as followers. This study investigates the conditions under which first-mover advantage (FMA) or second-mover advantage (SMA) occurs in a platform market, and derives their equilibrium order of market entries and optimal market entry timing. The first ...
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作者：Lauterbach, Jens; Mueller, Benjamin; Kahrau, Felix; Maedche, Alexander
作者单位：University of Lausanne; Helmholtz Association; Karlsruhe Institute of Technology
摘要：In times of accelerated digital transformation, many organizations still struggle to put enterprise systems to effective use quickly. While prior work suggests either system or task complexity as a source for these difficulties, this case study of a major system implementation at a European bank reveals the most important source to be the complexity arising from co-dependency between the system and the task. We conceptualize this co-dependency as inherent in system-enabled tasks by proposing s...
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作者：Luo, Xueming; Zhang, Yuchi; Zeng, Fue; Qu, Zhe
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Santa Clara University; Wuhan University; Fudan University
摘要：As the online channel is crucially important, traditional offline retail stores seek to induce their existing consumers to buy online with incentives (i.e., offline-to-online targeting). However, it is debatable whether such targeting is truly effective. While advocates argue that online shopping should complement a firm's store channel, critics counter that doing so may result in cannibalization. Drawing on the channel interplay literature and considering customers' travel costs, we examine w...
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作者：Trenz, Manuel; Veit, Daniel J.; Tan, Chee-Wee
作者单位：University of Gottingen; University of Augsburg; Copenhagen Business School
摘要：Brick-and-mortar retailers, when expanding their businesses to online channels, can either add a separate online channel or integrate channels to enhance service offerings. Although past studies on channel choice have yielded insights into factors affecting consumers' channel preference, there is a dearth of research that sheds light on when and why massive investments into channel integration would be preferred over online optimizations. To this end, we construct and validate a theoretical mo...
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作者：Xin, Mingdi
作者单位：University of California System; University of California Irvine
摘要：This paper studies how an important feature of software adoption impacts a software vendor's preference between perpetual and subscription-based licensing: Customers are uncertain about their valuation of the software prior to adoption. We show that customer valuation uncertainty causes the equilibrium outcome to depart from that of standard durable-goods theories in two aspects: (1) Contrary to the conventional wisdom of durable-goods theories that subscription-based licensing is optimal, per...
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作者：Liu, Qianqian Ben; Liu, Xiaoxiao; Guo, Xitong
作者单位：City University of Hong Kong; Xi'an Jiaotong University; Harbin Institute of Technology
摘要：This research examines physician-driven online health communities (OHC), a social media application in healthcare that engages both patients and physicians. Drawing on the patient-physician partnership paradigm in managing chronic disease (Bodenheimer et al. 2002), we argue that physician-driven OHC facilitates patient-physician collaborative care and self-management support, which may improve patient wellbeing and patient-physician relationships. We test the mutual impact between patients' an...
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作者：Savoli, Azadeh; Barki, Henri; Pare, Guy
作者单位：IESEG School of Management; Universite de Montreal; HEC Montreal
摘要：While chronically ill patients can significantly benefit from self-management (SM) information systems, they are also unlikely to perceive, use, and benefit from them in the same way, and past research has observed that many patients tend to not use such systems effectively. A key premise of the present study is that attributing the cause of one's success or failure in self-managing one's chronic disease to SM information systems is likely to influence how patients react to such systems, which...
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作者：Tang, Tanya (Ya); Fang, Eric (Er); Qualls, William J.
作者单位：University of Massachusetts System; University of Massachusetts Amherst; Lehigh University; University of Illinois System; University of Illinois Urbana-Champaign
摘要：Previous research has predominantly taken a social network perspective suggesting that building more network connections or becoming deeply embedded in a network provides a better position to access network knowledge in open source software communities. This perspective implicitly assumes that accessed network knowledge automatically gets absorbed and transferred to projects, so that building more and deeper network connections is beneficial: Drawing from an absorptive capacity perspective, th...
