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作者：Wang, Hongpeng; Du, Rong; Shen, Wenqi; Qiu, Liangfei; Fan, Weiguo
作者单位：Lanzhou University; Xidian University; Virginia Polytechnic Institute & State University; State University System of Florida; University of Florida; University of Iowa
摘要：The sales effect of product reviews has been a contentious issue with competing perspectives about when product reviews serve as a benefit, a burden, or a trifle. Unlike previous research that separately investigates the impact of each eWOM system, our study empirically examines the interaction effects of dual eWOM systems, i.e., product reviews and seller reputation. Drawing on reference point theory, we find that seller reputation systems play a reference-point role and determine the efficac...
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作者：Kim, Keongtae; Lee, Jeongsik ''Jay''; Gopal, Anandasivam
作者单位：Chinese University of Hong Kong; Drexel University; Nanyang Technological University
摘要：It has been argued in recent years that software is a significant value-creating factor within the manufacturing sector, leading to an increased interest in understanding the mechanisms by which firms may benefit from software-based innovation. Empirical work in evaluating these mechanisms, however, remains underdeveloped. In this paper, we examine one such process through which software-based innovation may provide value for information technology hardware firms in the U.S. Specifically, we e...
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作者：Wei, Xuan; Zhang, Zhu; Zhang, Mingyue; Chen, Weiyun; Zeng, Daniel Dajun
作者单位：Shanghai Jiao Tong University; Chinese Academy of Sciences; Institute of Automation, CAS; Shanghai International Studies University; Huazhong University of Science & Technology; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS; Chinese Academy of Sciences; University of Chinese Academy of Sciences, CAS
摘要：The explosive spread of false news on social media has severely affected many areas such as news ecosystems, politics, economics, and public trust, especially amid the COVID-19 infodemic. Machine intelligence has met with limited success in detecting and curbing false news. Human knowledge and intelligence hold great potential to complement machine-based methods. Yet they are largely underexplored in current false news detection research, especially in terms of how to efficiently utilize such ...
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作者：Schecter, Aaron; Nohadani, Omid; Contractor, Noshir
作者单位：University System of Georgia; University of Georgia; Northwestern University
摘要：Social network data collected from digital sources is increasingly being used to gain insights into human behavior. However, while these observable networks constitute an empirical ground truth, the individuals within the network can perceive the network's structure differently and they often act on these perceptions. As such, we argue that there is a distinct gap between the data used to model behaviors in a network, and the data internalized by people when they actually engage in behaviors. ...
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作者：Wang, Gongtai; Henfridsson, Ola; Nandhakumar, Joe; Yoo, Youngjin
作者单位：Queens University - Canada; University of Miami; University of Warwick; University System of Ohio; Case Western Reserve University
摘要：Digital product innovation involves a meaning-making process. Designers of digital innovations often challenge established product meanings as they digitize physical products, such as cars, toothbrushes, and water bottles. A significant problem for product designers, however, is striking the right balance between the newness and comprehensibility of product meanings. Failure to do so may result in a digital product innovation that is too conventional or difficult to relate to or understand. Ye...
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作者：Compeau, Deborah; Correia, John; Thatcher, Jason Bennett
作者单位：Washington State University; Gonzaga University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：In this paper, we confront a paradox in the IS literature that even though our field focuses on the rapid pace of technological change and the dramatic scale of technology-enabled organizational and societal changes, we sometimes find ourselves studying these changes using???largely without question???constructs that were developed in a vastly different IT, user, and organizational environment. We provide guidelines to help assess whether an existing construct warrants updating and to structur...
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作者：Zalmanson, Lior; Oestreicher-Singer, Gal; Ecker, Yael
作者单位：Tel Aviv University; Johannes Gutenberg University of Mainz
摘要：Across different domains, websites are incorporating social media features, rendering themselves interactive and community-oriented. This study suggests that these ???friendly??? websites may indirectly encourage users to disclose private information. To investigate this possibility, we carried out online experiments utilizing a YouTube-like video-browsing platform. This platform provides a realistic and controlled environment in which to study users??? behaviors and perceptions during their f...
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作者：Miranda, Shaila; Berente, Nicholas; Seidel, Stefan; Safadi, Hani; Burton-Jones, Andrew
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作者：Havakhor, Taha; Sabherwal, Sanjiv; Sabherwal, Rajiv; Steelman, Zachary R.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Arlington; University of Arkansas System; University of Arkansas Fayetteville
摘要：Performance impacts of investments in information technologies (ITs) are difficult to evaluate. External investors are further constrained by their lack of visibility into the firm???s intangible, complementary actions and capabilities, creating an information asymmetry between them and the firm???s executives. Building on signaling theory and the research on senior executives??? trades in a firm???s stock, this paper addresses the following question: How are the stock trades by a firm???s sen...
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作者：Bachura, Eric; Valecha, Rohit; Chen, Rui; Rao, H. Raghav
作者单位：University of Texas System; University of Texas at San Antonio; Iowa State University
摘要：This paper investigates the shared emotional responses of Twitter users in the aftermath of a massive data breach, a crisis event known as the Office of Personnel Management (OPM) data breach of 2015. This breach impacted the lives of several million individuals due to the exposure of sensitive and personally identifying information. We take a data exploration approach to analyzing over 18,000 tweet messages of the ensuing discussion that took place after public notification that the breach ha...
