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作者：Wang, Zhe; Guo, Hong; Liu, Dengpan
作者单位：City University of Hong Kong; Arizona State University; Arizona State University-Tempe; Tsinghua University
摘要：Analytics services provided by marketplace platforms have become increasingly important for sellers seeking market insights. In this paper, we examine a scenario in which an analytics service plays a vital role in enhancing sellers' understanding of market size and improving their decision-making. Using a game-theoretic model, we analyze the pricing strategies of the platform and the adoption strategies of sellers for the analytics service. Our study identifies two distinct effects of analytic...
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作者：Aral, Sinan; Brynjolfsson, Erik; Gu, Chris; Wang, Hongchang; Wu, D. J.
作者单位：Massachusetts Institute of Technology (MIT); Stanford University; University System of Georgia; Georgia Institute of Technology; University of Texas System; University of Texas Dallas
摘要：How do firms benefit from integrated enterprise systems (IES), and how does the IES implementation strategy influence the returns from IES? We investigated the implementation strategy that firms should follow to integrate multiple enterprise systems regarding the timing of adoption and the richness of modules. Borrowing theories from software development literature and enterprise system implementation literature, we developed two IES implementation strategies, i.e., the agile strategy (simple,...
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作者：Cheng, Xiaoye; Bala, Hillol; Yang, Mochen
作者单位：University of Delaware; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Minnesota System; University of Minnesota Twin Cities
摘要：Firms must strategically manage their responses to user comments to keep users engaged on their social media business pages. The question of whether, how, and when a firm should respond to user comments to achieve favorable outcomes is of great interest to researchers and practitioners. We focus on these questions and study the effects of initial user comments and firm responses on subsequent user engagement on social media business pages. In particular, we theorize and examine how two feature...
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作者：Haki, Kazem; Tanriverdi, Huseyin; Safaei, Dorsa; Schmid, Marius; Aier, Stephan; Winter, Robert
作者单位：University of Texas System; University of Texas Austin; University of Geneva; University of St Gallen; University of St Gallen
摘要：Firms generate innovations to profit from market opportunities, which are newly identified customer needs not yet being met in the market. The rising complexity of market opportunities requires collaboration among multiple partner firms. However, this multipartner collaboration increases transaction and production costs when generating innovations. To address these challenges, incumbents build B2B innovation platforms with mechanisms to reduce partners' transaction and production costs. We do ...
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作者：Pfluegner, Katharina; Maier, Christian; Thatcher, Jason Bennett; Mattke, Jens; Weitzel, Tim
作者单位：Otto Friedrich University Bamberg; Otto Friedrich University Bamberg; University of Colorado System; University of Colorado Boulder; University of Manchester; Alliance Manchester Business School
摘要：Understanding how technostressors lead to technostrain, such as high job burnout or low job performance, has become a core question in information systems (IS) research and practice. To unpack this relationship, we build on general systems theory to argue that the next step for technostress research is to go beyond examining the independent influences of technostressors and discuss how their interdependencies lead to technostrain. To illustrate our argument empirically, we use fuzzy-set qualit...
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作者：Saldanha, Terence J. V.; Andrade-Rojas, Mariana G.; Kathuria, Abhishek; Khuntia, Jiban; Krishnan, M. S.
作者单位：University System of Georgia; University of Georgia; Indian School of Business (ISB); University of Colorado System; University of Colorado Anschutz Medical Campus; University of Colorado Denver; Children's Hospital Colorado; University of Michigan System; University of Michigan
摘要：Firms must allocate resources effectively to cope with uncertainty, which can manifest as a disruption and an opportunity. Although information technology (IT) is a means to cope with uncertainty, chief executive officers (CEOs) may not always support IT investments due to the risky nature of IT, especially when facing uncertain conditions. While prior research suggests that CEO long-term compensation positively incentivizes IT investments, little is known about how different loci of uncertain...
