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作者：Nunamaker, JF Jr; Briggs, RO; De Vreede, GJ; Sprague, RH Jr
作者单位：University of Arizona; Delft University of Technology; University of Hawaii System
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作者：Stenmark, D
摘要：Although tacit knowledge constitutes the major part of what we know, it is difficult for organizations to fully benefit from this valuable asset. This is because tacit knowledge is inherently elusive, and in order to capture, store, and disseminate it, it is argued that it first has to be made explicit. However, such a process is difficult, and often fails due to three reasons: (1) we are not necessarily aware of our tacit knowledge, (2) on a personal level, we do not need to make it explicit ...
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作者：Fjermestad, J; Hiltz, SR
作者单位：New Jersey Institute of Technology
摘要：This paper presents a descriptive evaluation of 54 case and field studies from 79 published papers spanning two decades of group support systems (GSS) research. It organizes the methodology and results of these Studies into a four-factor framework consisting of contextual factors, intervening factors, adaptation factors, and outcome factors. The tables will provide the GSS researcher with a summary of what has been studied. The appendices provide a detailed description of the methodology and t...
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作者：Irani, Z; Love, PED
作者单位：Brunel University
摘要：The management of Information Technology (IT) and Information Systems (IS) is considered a complex exercise by academics and practitioners alike. The reason for this is that there are ubiquitous portfolios of tangible and intangible benefits that are offered to an organization following the adoption of IT/IS that, in turn, all need managing to ensure realization. Organizations also have to take into account the direct and often larger indirect costs that are typically associated with IT/IS dep...
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作者：Zhao, JL; Kumar, A; Stohr, EA
作者单位：University of Arizona
摘要：Organizations require ways to efficiently distribute information such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with its distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional mailing lists approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of...
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作者：Iivari, J; Hirschheim, R; Klein, HK
作者单位：University of Oulu; University of Houston System; University of Houston
摘要：This paper proposes a four-tiered framework for classifying and understanding the myriad of information systems development methodologies that have been proposed in the literature. The framework is divided into four levels: paradigms, approaches, methodologies, and techniques. This paper primarily focuses on the two intermediate levels: approaches and methodologies. The principal contribution of the framework is in providing a new kind of deep structure for better understanding the intellectua...
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作者：Nissen, ME
作者单位：United States Department of Defense; United States Navy
摘要：Today, a second generation of computer-based reengineering tools employs knowledge systems technology to automate and support key intellectual activities required for effective process redesign. But a central question remains as to the effectiveness of redesign through such knowledge systems. The research described in this paper is focused on testing the effectiveness of knowledge-based, process-redesign systems. We employ one such system, called KOPeR-lite, as a platform for experimentation t...
