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作者:Bhargava, HK; Sundaresan, S
作者单位:University of California System; University of California Davis; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要:This paper demonstrates that quality-contingent pricing is a useful mechanism for mitigating the negative effects of quality uncertainty in e-commerce and information technology services. Under contingency pricing of an information good or service, the firm preannounces a rebate for poor performance. Consumers determine performance probabilities using publicly available historical performance data, and the firm may have additional private information with respect to its future probability dist...
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作者:Spangler, S; Kreulen, JT; Lessler, J
作者单位:International Business Machines (IBM); IBM USA; General Motors
摘要:We present a novel system and methodology for generating and then browsing multiple taxonomies over a document collection. Taxonomies are generated using a broad set of capabilities, including meta data, key word queries, and automated clustering techniques that serve as a seed taxonomy. The taxonomy editor, eClassifier, provides powerful tools to visualize and edit each taxonomy to make it reflective of the desired theme. Cluster validation tools allow the editor to verify that documents rece...
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作者:Lee, YW; Strong, DM
摘要:Knowledge about work processes is a prerequisite for performing work. We investigate whether a certain mode of knowledge, knowing-why, affects work performance and whether the knowledge held by different work roles matters for work performance. We operationalize these questions in the specific domain of data production processes and data quality. We analyze responses from three roles within data production processes, data collectors, data custodians, and data consumers, to investigate the effe...
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作者:Peace, AG; Galletta, DF; Thong, JYL
作者单位:West Virginia University; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Hong Kong University of Science & Technology
摘要:Theft of software and other intellectual property has become one of the most visible problems in computing today. This paper details the development and empirical validation of a model of software piracy by individuals in the workplace. The model was developed from the results of prior research into software piracy, and the reference disciplines of the theory of planned behavior, expected utility theory, and deterrence theory. A survey of 201 respondents was used to test the model. The results...
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作者:Briggs, RO; De Vreede, GJ; Nunamaker, JF Jr
作者单位:University of Arizona; Delft University of Technology; University of Nebraska System
摘要:Field research and laboratory experiments suggest that, under certain circumstances, people using group support systems (GSS) can be significantly more productive than people who do not use them. Yet, despite their demonstrated potential, GSS have been slow to diffuse across organizations. Drawing on the Technology Transition Model, the paper argues that the high conceptual load of GSS (i.e., understanding of the intended effect of GSS functionality) encourages organizations to employ expert f...
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作者:Sierhuis, M; Clancey, WJ; Seah, C; Trimble, JP; Sims, MH
作者单位:Florida Institute for Human & Machine Cognition (IHMC); State University System of Florida; University of West Florida; National Aeronautics & Space Administration (NASA); NASA Ames Research Center; Science Applications International Corporation (SAIC)
摘要:Work system analysis and design is complex and nondeterministic. In this paper we describe Brahms, a multiagent modeling and simulation environment for designing complex interactions in human-machine systems. Brahms was originally conceived as a business process design tool that simulates work practices, including social systems of work. We describe our modeling and simulation method for mission operations work systems design, based on a research case study in which we used Brahms to design mi...
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作者:Massey, AP; Montoya-Weiss, MM; Hung, YT
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington; North Carolina State University
摘要:In this study, we explore the nature of team interaction and the role of temporal coordination in asynchronously communicating global virtual project teams (GVPT). Drawing on Time, Interaction, and Performance (TIP) theory, we consider how and why virtual team behavior is temporally patterned in complex ways. We report on the results of an experiment consisting of 35 virtual project teams comprised of 175 members residing in the United States and Japan. Through content and cluster analysis, we...
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作者:Madnick, S; Wang, R; Xian, X
摘要:Advances in corporate householding are needed to address certain categories of data quality problems caused by data misinterpretation. In this paper, we first summarize some of these data quality problems and our more recent results from studying corporate householding applications and knowledge exploration. Then we outline a technical approach to a corporate householding knowledge processor (CHKP) to solve a particularly important type of corporate householding problem-entity aggregation. We ...
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作者:Au, YA; Kauffman, RJ
作者单位:University of Texas System; University of Texas at San Antonio; University of Minnesota System; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities
摘要:This study examines the potential applications of the rational expectations hypothesis (REH) and adaptive learning theory in IT investment and adoption decision-making. Despite the fact that rationality is commonly assumed in economic analyses, the REH's assumptions make it a unique theory and allow us to offer new perspectives on IS/IT adoption and investment decision-making. Our application of these theoretical perspectives to the IT adoption context-the first time in the IS literature to ou...
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作者:Hardgrave, BC; Davis, FD; Riemenschneider, CK
作者单位:University of Arkansas System; University of Arkansas Fayetteville; University of Arkansas System; University of Arkansas Fayetteville
摘要:Seeking to improve software development, many organizations attempt to deploy formalized methodologies. This typically entails substantial behavioral change by software developers away from previous informal practices toward conformance with the methodology. Developers' resistance to such change often results in failure to fully deploy and realize the benefits of the methodology. The present research draws upon theories of intention formation and innovation diffusion to advance knowledge about...