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作者：Kohli, R; Devaraj, S; Mahmood, MA
作者单位：University of Notre Dame; University of Texas System; University of Texas El Paso
摘要：As business-to-consumer online shopping grows, e-commerce channel providers will need to explore ways to anticipate consumers' needs to deliver an efficient shopping experience. Yet the consumers' decision-making process and its relationship to the selection of the online channel are not well understood. Utilizing Simon's decision-making model, we examined support for decision-making phases using 134 online consumers. We also extended the model to include consumers' cost savings and time savin...
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作者：Straub, D; Rai, A; Klein, R
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; Clemson University; University System of Georgia; Georgia State University
摘要：For decades, information technology has been posited to have a major impact on firm performance. Investigations into this line of inquiry have almost always used constructs related to individual firm performance as their dependent measures, an approach that made sense under historical economic conditions. In recent years, however, value chains are giving way to digital supply networks with electronic interactions between tiers in the flow of goods and services. Such an environment makes it imp...
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作者：Gefen, D
作者单位：Drexel University
摘要：To a large extent, trust determines expected utility derived from business transactions where the trusting party is dependent upon others, but lacks control over them. In many instances, this typifies the relationship between clients and an enterprise resource planning (ERP) customization vendor. This exploratory study examines how trust is built during an ERP implementation, and the relative weight of this trust compared with the perceived qualities of the implemented ERP itself in determinin...
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作者：Dehning, B; Richardson, VJ; Urbaczewski, A; Wells, JD
作者单位：University of Kansas; University of Michigan System; University of Michigan; Washington State University
摘要：This study reexamines the value relevance of e-commerce announcements using an event study methodology. Event studies have become an increasingly popular technique for information systems research by giving researchers a tool to measure the notoriously elusive value of information technology. We find evidence that the traditional event study methodology may not provide an accurate measure of abnormal returns during periods of high market volatility, and propose an alternative methodology. The ...
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作者：Mahmood, MA; Kohli, R; Devaraj, S
作者单位：University of Texas System; University of Texas El Paso; University of Notre Dame
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作者：Zhu, K; Kraemer, KL; Xu, S; Dedrick, J
作者单位：University of California System; University of California Irvine; University of California System; University of California Irvine
摘要：Grounded in the technology-organization-environment (TOE) framework, we develop a research model for assessing the value of e-business at the firm level. Based on this framework, we formulate six hypotheses and identify six factors (technology readiness, firm size, global scope, financial resources, competition intensity, and regulatory environment) that may affect value creation of e-business. Survey data from 612 firms across 10 countries in the financial services industry were collected and...
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作者：Doll, WJ; Deng, XD; Raghunathan, TS; Torkzadeh, G; Xia, WD
作者单位：University System of Ohio; University of Toledo; Oakland University; Nevada System of Higher Education (NSHE); University of Nevada Reno
摘要：Although user satisfaction is widely used by researchers and practitioners to evaluate information system success, important issues related to its meaning and measurement across population subgroups have not been adequately resolved. To be most useful in decision-making, instruments like end-user computing satisfaction (EUCS), which are designed to evaluate system success, should be robust. That is, they should enable comparisons by providing equivalent measurement across diverse samples that ...
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作者：Zhu, K
作者单位：University of California System; University of California Irvine
摘要：This study seeks to assess the business value of e-commerce capability and information technology (IT) infrastructure in the context of electronic business at the firm level. Grounded in the IT business-value literature and enhanced by the resource-based theory of the firm, we developed a research framework in which both the main effects and the interaction effects of e-commerce and IT on firm performance were tested. Within this theoretical framework, we formulated several hypotheses. We then...
