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作者：Alavi, M; Kayworth, TR; Leidner, DE
作者单位：Emory University; Baylor University
摘要：Knowledge management to facilitate the creation, storage, transfer, and application of knowledge in organizations has received wide attention in practice and research in the past several years. Often cited as a significant challenge in knowledge management practices is the issue of organizational culture. Although many studies raise the issue of organizational culture's influence on knowledge management success, few investigate the way in which this influence manifests itself. This paper aims ...
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作者：Oh, W; Choi, JN; Kim, K
作者单位：McGill University
摘要：From the social network perspective, this study explores the ontological structure of knowledge sharing activities engaged in by researchers in the field of information systems (IS) over the past three decades. We construct a knowledge network based on coauthorship patterns extracted from four major journals in the IS field in order to analyze the distinctive characteristics of each subfield and to assess the amount of internal and external knowledge exchange that has taken place among IS rese...
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作者：Demirhan, D; Jacob, VS; Raghunathan, S
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; University of Texas System; University of Texas Dallas
摘要：Investments in information technology (IT) have become crucial for firms to improve the quality of their products and services. Typically, IT cost for the same performance level declines over time. In a competitive market, a decline in IT cost over time provides a cost advantage to the later entrant, making the early entrant's investment decision problem challenging. In this paper, we study the problem of strategic IT investments in the declining cost scenario using a sequential duopoly model....
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作者：Gray, PH; Durcikova, A
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Arizona
摘要：Knowledge repositories are commonly used by technical Support analysts in call center environments as a way of capturing and reusing solutions to common problems, and are generally expected to improve service quality, reduce costs, and enhance analyst learning. This study investigates why technical support analysts seek out and access knowledge from these repositories, as opposed to more traditional sources of such knowledge-col leagues and manuals. Focusing on the demand for-rather than suppl...
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作者：Zhang, P; Nah, FFH; Benbasat, I
作者单位：Syracuse University; University of Nebraska System; University of Nebraska Lincoln; University of British Columbia
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作者：Fang, XW; Chan, S; Brzezinski, J; Xu, S
作者单位：DePaul University
摘要：The technology acceptance model (TAM) is one of the most widely used models of information technology (IT) adoption. According to TAM, IT adoption is influenced by two perceptions: usefulness and ease of use. In this study, we extend TAM to the mobile commerce context. We categorize the tasks performed on wireless handheld devices into three categories: (1) general tasks that do not involve transactions and gaming, (2) gaming tasks, and (3) transactional tasks. We propose a unified conceptual ...
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作者：Wolfe, CJ; Murthy, US
作者单位：Texas A&M University System; Texas A&M University College Station; State University System of Florida; University of South Florida
摘要：This paper reports the results of an experiment investigating the differences between budget negotiations conducted on an electronic negotiation support system (NSS) and those conducted face-to-face. The negotiation setting consisted of a supervisor and a subordinate negotiating a performance budget for the subordinate. Results revealed that when supervisor performance expectations were incongruent with subordinate capability, face-to-face negotiations hit impasse at a significantly higher rat...
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作者：Kim, KK; Umanath, NS; Kim, BH
作者单位：Yonsei University; University System of Ohio; University of Cincinnati; Inha University
摘要：The basic premise of the extant literature related to electronic integration has been that the higher the integration, the higher will be the organizational performance. However, excessive electronic integration can be dysfunctional too. We make a conceptual argument that more is not always better and that the fit between contextual factors and electronic information sharing should be achieved to seek optimal channel performance. We empirically examine the fit between electronic information tr...
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作者：Everard, A; Galletta, DF
作者单位：University of Delaware; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：Although there has been a great deal of research on impression formation, little application of that research has been made to electronic commerce. A research model was constructed that hypothesized errors, poor style, and incompleteness to be inversely related to the users' level of perceived quality of an online store. Further, this perceived quality of the online store's Web site would be directly related to users' trust in the store and, ultimately, to users' intentions to purchase from th...
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作者：Zwass, V
