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作者：Zwass, Vladimir
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作者：Mantena, Ravi; Saha, Rajib L.
摘要：Technology is an important factor underlying the value propositions of intermediary platforms in two-sided markets. Here, we address two key questions related to the effect of technology in platform markets. First, how does technology asymmetry affect competition between platforms? Second, how does it affect the incentives for platforms to collaborate? Using a game-theoretic model of a two-sided market where technology strongly influences network value, we show that small asymmetries in platfo...
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作者：Tang, Qian; Gu, Bin; Whinston, Andrew B.
作者单位：University of Texas System; University of Texas Austin; Arizona State University; Arizona State University-Tempe
摘要：This study examines the incentives for content contribution in social media. We propose that exposure and reputation are the major incentives for contributors. Besides, as more and more social media Web sites offer advertising-revenue sharing with some of their contributors, shared revenue provides an extra incentive for contributors who have joined revenue-sharing programs. We develop a dynamic structural model to identify a contributor's underlying utility function from observed contribution...
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作者：Chen, Li; Marsden, James R.; Zhang, Zhongju
作者单位：University of Connecticut; University of Connecticut
摘要：In today's dynamic business environment, companies are under tremendous pressure to become more innovative and maintain a steady stream of ideas that can lead to new and improved products and services. Companies have begun to explore the possibility of capturing consumers' collective intelligence by establishing firm-sponsored online brainstorming sites where individuals can share their ideas and offer comments on the ideas contributed by others. We term these sites Company-Sponsored Online Co...
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作者：Zhang, Xiaoquan (Michael); Wang, Chong (Alex)
作者单位：Hong Kong University of Science & Technology; City University of Hong Kong
摘要：We study the effect of collaboration network structure on the contribution behavior of participating editors in Wikipedia. Collaboration in Wikipedia is organized around articles, and any two editors co-editing an article have a collaborative relationship. Based on the economic theories about network games and social role theory, we propose that an editor's position in the collaboration network influences the editor's decisions about her total contribution as well as the allocation of her effo...
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作者：Fang, Xiao; Hu, Paul Jen-Hwa; Chau, Michael; Hu, Han-fen; Yang, Zhuo; Sheng, Olivia R. Liu
作者单位：Utah System of Higher Education; University of Utah; University of Hong Kong; Nevada System of Higher Education (NSHE); University of Nevada Las Vegas
摘要：Web site navigability refers to the degree to which a visitor can follow a Web site's hyperlink structure to successfully find information with efficiency and ease. In this study, we take a data-driven approach to measure Web site navigability using Web data readily available in organizations. Guided by information foraging and information-processing theories, we identify fundamental navigability dimensions that should be emphasized in metric development. Accordingly, we propose three data-dri...
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作者：Baird, Aaron; Furukawa, Michael F.; Raghu, T. S.
作者单位：University System of Georgia; Georgia State University; Arizona State University; Arizona State University-Tempe; Arizona State University; Arizona State University-Tempe
摘要：Web-based portals extend many convenient and collaborative capabilities to consumers and are being adopted by small firms with ever greater frequency, especially in the context of health care. The early adoption of patient portals by ambulatory-care clinics (outpatient health providers) presents a unique opportunity to more fully understand the characteristics of supply-side adopters in a context where firms (ambulatory-care clinics) are extending digital services to consumers (patients). Usin...
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作者：Wang, Nianxin; Liang, Huigang; Zhong, Weijun; Xue, Yajiong; Xiao, Jinghua
作者单位：Jiangsu University of Science & Technology; University of North Carolina; East Carolina University; Southeast University - China; Sun Yat Sen University
摘要：This paper examines two ways to create business value of information technology (BVIT): resource structuring and capability building. We develop a research model positing that IT resources and IT capabilities enhance a firm's performance by providing support to its competitive strategies and core competencies, and the strengths of these supports vary in accord with environmental dynamism. The model is empirically tested using data collected from 296 firms in China. It is found that IT resource...
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作者：Rai, Arun; Keil, Mark; Hornyak, Rob; Wuellenweber, Kim
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University System of Georgia; Georgia Gwinnett College
摘要：We examined 335 business process outsourcing (BPO) ventures to understand the effect of contractual and relational governance factors on BPO satisfaction from the client's perspective. While both contractual and relational factors explain significant variance in BPO satisfaction, relational factors dominate. By examining interactions between key contractual and relational mechanisms, we found that elements of the two governance approaches operate as substitutes with respect to BPO satisfaction...
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作者：Angst, Corey M.; Devaraj, Sarv; D'Arcy, John
作者单位：University of Notre Dame; University of Delaware
摘要：Despite the fact that about 90 percent of information transactions in hospitals are communications between patients, doctors, nurses, and other staff, little research has addressed the role that information technology (IT) plays in improving the efficiency and effectiveness of these communications-based transactions. Addressing this research gap is important considering that a substantial number of adverse hospital events stem from communication failures. Furthermore, effective communication i...
