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作者：Rajan, Balaraman; Seidman, Abraham; Dorsey, Earl R.
作者单位：University of Rochester
摘要：The use of telemedicine to improve patients' health has been evolving rapidly over the past few years. Initially, our clinical research focus was on the development of effective ways for treating chronically ill patients, mostly those suffering from neurological disorders. While we identified the medical benefits of this information technology, there remains a salient strategic question addressing its competitive impact. In this paper, we analyze the impact of introducing telemedicine on the m...
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作者：Choudhary, Vidyanand; Vithayathil, Joseph
作者单位：University of California System; University of California Irvine; Washington State University
摘要：How does the adoption of cloud computing by a firm affect the organizational structure of its information technology (IT) department? To analyze this question, we consider an IT department that procures IT services from a cloud computing vendor and enhances these services for consuming units within the firm. Our model incorporates the competitive environment faced by the cloud vendor, which affects the price of the cloud vendor. We find that when the cloud vendor faces intense competition, the...
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作者：Dey, Debabrata; Lahiri, Atanu; Liu, Dengpan
作者单位：University of Washington; University of Washington Seattle; Iowa State University
摘要：The usefulness of a software product becomes obvious to consumers only after they get to experience it and, upon experiencing it, they may reach different conclusions regarding its true value. We examine the problem of designing free software trials under a general learning function. Our analyses lead to several new findings. We find that a time-locked trial is optimal only when the rate of learning is sufficiently large. It is not optimal in other situations, even when it has an overall posit...
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作者：Clemons, Eric K.; Goh, Kim Huat; Kauffman, Robert J.; Weber, Thomas A.
作者单位：University of Pennsylvania; Nanyang Technological University; Singapore Management University; Dartmouth College; Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; Boston Consulting Group (BCG)
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作者：Luo, Xueming; Zhang, Jie
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Arlington
摘要：Consumer buzz in the form of user-generated reviews, recommendations, and blogs signals that consumer attitude and advocacy can influence firm value. Web traffic also affects brand awareness and customer acquisition, and is a predictor of the performance of a firm's stock in the market. The information systems and accounting literature have treated buzz and traffic separately in studying their relationships with firm performance. We consider the interactions between buzz and traffic as well as...
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作者：Kwon, Juhee; Johnson, M. Eric
作者单位：City University of Hong Kong; Vanderbilt University
摘要：This study identifies how security performance and compliance influence each other and how security resources contribute to two security outcomes: data protection and regulatory compliance. Using simultaneous equation models and data from 243 hospitals, we find that the effects of security resources vary for data breaches and perceived compliance and that security operational maturity plays an important role in the outcomes. In operationally mature organizations, breach occurrences hurt compli...
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作者：Goh, Kim Huat; Kauffman, Robert J.
作者单位：Nanyang Technological University; Singapore Management University
摘要：As information technology (IT) becomes more accessible, sustaining any competitive advantage from it becomes challenging. This has caused some critics to dismiss IT as a less valuable resource. We argue that, in addition to being able to generate strategic advantage, IT should also be viewed as a strategic necessity that prevents competitive disadvantage in rapidly changing business environments. We test a set of hypotheses on strategic advantage and strategic necessity in the context of Inter...
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作者：Geng, Xianjun; Lee, Young-Jin
作者单位：University of Texas System; University of Texas Dallas; University of Denver
摘要：We consider an online market where consumers may obtain digital goods from two mutually exclusive channels: a legitimate channel consisting of many law-abiding retailers and a piracy channel consisting of many piracy services. We analyze consumer choice, retailer strategy, and piracy control using a sequential-search approach where information acquisition is costly for some consumers (nonshoppers), yet costless for others (shoppers). First, we show that a nonshopper's channel choice is determi...
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作者：Bang, Youngsok; Lee, Dong-Joo; Han, Kunsoo; Hwang, Minha; Ahn, Jae-Hyeon
作者单位：McGill University; Hansung University; McGill University; Korea Advanced Institute of Science & Technology (KAIST)
摘要：Drawing on the notion of channel capability, we develop a theoretical framework for understanding the interactions between mobile and traditional online channels for products with different characteristics. Specifically, we identify two channel capabilities-access and search capabilities-that differentiate mobile and online channels, and two product characteristics that are directly related to the channel capabilities-time criticality and information intensity. Based on this framework, we gene...
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作者：Markopoulos, Panos M.; Clemons, Eric K.
作者单位：Cornell University; University of Pennsylvania
摘要：It is becoming increasingly important for firms to know when to take steps to reduce buyers' uncertainty about products and services. This paper focuses on investments that firms can make to reduce buyers' uncertainty about taste-related product attributes. Using an analytical model, we show that firms should disclose more taste-related information when the customer segment they directly target represents a larger share of the overall market. We further show that there are practical ways by wh...
