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作者：Dulipovici, Alina; Robey, Daniel
作者单位：Universite de Montreal; HEC Montreal; University System of Georgia; Georgia State University
摘要：To derive more business value from existing organizational knowledge, many organizations seek to rely on strategically aligned knowledge management systems (KMS). However, as documented in prior studies, they often underestimate the challenges about social interactions and users' perceptions in response to new information systems. Based on an interpretive case study, this paper examines the implementation of a KMS to show how social representations of four groups of users resulted in the misal...
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作者：Vance, Anthony; Lowry, Paul Benjamin; Eggett, Denis
作者单位：Brigham Young University; City University of Hong Kong; Brigham Young University; United States Department of Energy (DOE); Pacific Northwest National Laboratory
摘要：Access policy violations by organizational insiders are a major security concern for organizations because these violations commonly result in fraud, unauthorized disclosure, theft of intellectual property, and other abuses. Given the operational demands of dynamic organizations, current approaches to curbing access policy violations are insufficient. This study presents a new approach for reducing access policy violations, introducing both the theory of accountability and the factorial survey...
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作者：Denis, Alan R.; Minas, Randall K.; Bhagwatwar, Akshay P.
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Much of human behavior involves subconscious cognition that can be manipulated through priming-the presentation of a stimulus designed to subconsciously implant a concept in working memory that alters subsequent behavior. Priming is a well-known phenomenon for individual behavior, but we do not know whether priming can be used to influence group behavior. We developed a Web-based computer game that was designed to improve creativity through priming. Participants were exposed to a priming game ...
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作者：Han, Shu; Kuruzovi, Jason; Chandran, T. Ravi
作者单位：Yeshiva University; Rensselaer Polytechnic Institute
摘要：The provision of services has become an increasingly important component of the economy of industrialized countries and the revenue stream for many traditional product companies. This is especially true for companies that offer information technology (IT) products. This paper examines factors that are associated with the extent to which IT product companies are able to develop service revenue, which we refer to as service expansion of IT product companies. We identify the characteristics of th...
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作者：Petter, Stacie; deLone, William; McLean, Ephraim R.
作者单位：University of Nebraska System; University of Nebraska Omaha; American University
摘要：In 1992, DeLone and McLean suggested that the dependent variable for information systems (IS) research is IS Success. Their research resulted in the widely cited DeLone and McLean (D&M) IS Success Model, in which System Quality, Information Quality, Use, User Satisfaction, Individual Impact, and Organizational Impact are distinct, but related dimensions of IS success. Since the original IS Success Model was published, research has developed a better understanding of IS success. Meanwhile, comp...
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作者：Elkins, Aaron C.; Dunbar, Norah E.; Adame, Bradley; Nunamaker, Jay F., Jr.
作者单位：Imperial College London; University of Oklahoma System; University of Oklahoma - Norman; University of Oklahoma System; University of Oklahoma - Norman; University of Arizona; University of Arizona
摘要：Despite the improving accuracy of agent-based expert systems, human expert users aided by these systems have not improved their accuracy. Self-affirmation theory suggests that human expert users could be experiencing threat, causing them to act defensively and ignore the system's conflicting recommendations. Previous research has demonstrated that affirming an individual in an unrelated area reduces defensiveness and increases objectivity to conflicting information. Using an affirmation manipu...
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作者：Briggs, Robert O.; Kolfschoten, Gwendolyn L.; De Vrede, Gert-Jan; Lukosch, Stephan; Albrecht, Conan C.
作者单位：California State University System; San Diego State University; Delft University of Technology; University of Nebraska System; University of Nebraska Omaha
摘要：The potential benefits of collaboration technologies are typically realized only in groups led by collaboration experts. This raises the facilitator-in-the-box challenge: Can collaboration expertise be packaged with collaboration technology in a form that nonexperts can reuse with no training on either tools or techniques? We address that challenge with process support applications (PSAs). We describe a collaboration support system (CSS) that combines a computer-assisted collaboration engineer...
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作者：Benlian, Alexander
作者单位：Technical University of Darmstadt
摘要：With the proliferation of available electronic service channels for information systems (IS) users such as mobile or intranet services in companies, service interactions between IS users and IS professionals have become an increasingly important factor for organizational business-IT alignment. Despite the increasing relevance of such interactions, the implications of agreement or disagreement on the fulfillment of critical service quality factors for successful alignment and higher user satisf...
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作者：Stieglitz, Stefan; Dang-Xuan, Linh
作者单位：University of Munster
摘要：As a new communication paradigm, social media has promoted information dissemination in social networks. Previous research has identified several content-related features as well as user and network characteristics that may drive information diffusion. However, little research has focused on the relationship between emotions and information diffusion in a social media setting. In this paper, we examine whether sentiment occurring in social media content is associated with a user's information ...
