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作者:Barua, Anitesh; Mani, Deepa
作者单位:University of Texas System; University of Texas Austin; Indian School of Business (ISB); Indian School of Business (ISB)
摘要:We develop a holistic model of governance choice in business process outsourcing (BPO) that represents a highly information-intensive form of outsourcing. We integrate perspectives from neoinstitutional economics and the information-processing view (IPV) of the firm. We argue that the governance structure in BPO is chosen not only to address opportunism concerns arising from relational uncertainty to and encourage cooperation, as suggested by institutional economics, but also as an information...
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作者:Zwass, Vladimir
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作者:Phang, Chee Wei; Kankanhalli, Atreyi; Huang, Lihua
作者单位:Fudan University; National University of Singapore; National University of Singapore
摘要:Online policy deliberation forums (OPDFs) have been increasingly initiated by governments to allow citizens to provide their input and discuss policy issues. Yet, failure to garner participation, in terms of both quantity and quality, prevents the realization of their benefits. In this regard, prior research has suggested different antecedents for the quantity and quality of participation in online forums, but without systematically considering their differences. To address this research gap, ...
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作者:Peng, Gang; Dey, Debabrata; Lahiri, Atanu
作者单位:University System of Ohio; Youngstown State University; University of Washington; University of Washington Seattle; University of Texas System; University of Texas Dallas
摘要:Despite the potential of health information technology (HIT) systems to significantly reduce medical errors, streamline clinical processes, contain healthcare costs, and ultimately improve the quality of healthcare, their adoption by hospitals in the United States has been rather slow. To study this adoption process and get insights into the underlying mechanisms, in this work we synthesize the theories on social networks and knowledge transfer. We propose a research framework in which the abs...
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作者:Twyman, Nathan W.; Lowry, Paul Benjamin; Burgoon, Judee K.; Nunamaker, Jay F., Jr.
作者单位:University of Missouri System; Missouri University of Science & Technology; City University of Hong Kong; City University of Hong Kong; University of Arizona; University of Oklahoma System; University of Oklahoma - Norman; University of Arizona; University of Arizona; University of Michigan System; University of Michigan; University of Arizona
摘要:Screening individuals for concealed information has traditionally been the purview of professional interrogators investigating crimes. However, the ability to detect when a person is hiding important information would have high value in many other applications if results could be reliably obtained using an automated and rapid interviewing system. Unfortunately, this ideal has thus far been stymied by practical limitations and inadequate scientific control in current interviewing systems. This ...
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作者:Chen, Aihui; Lu, Yaobin; Chau, Patrick Y. K.; Gupta, Sumeet
作者单位:Tianjin University; Huazhong University of Science & Technology; Huazhong University of Science & Technology; University of Hong Kong; Indian Institute of Management (IIM System); Indian Institute of Management Raipur; SAP
摘要:Although understanding the role of users' overall active behavior on a social networking site (SNS) is of significant importance for both theory and practice, the complexity and difficulty involved in measuring such behavior has inhibited research attention. To understand users' active behaviors on an SNS, it is important that we identify and classify various types of online behaviors before measuring them. In this paper we holistically examine users' active behaviors on an SNS. Toward this en...
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作者:Clemons, Eric K.; Kauffman, Robert J.; Weber, Thomas A.
作者单位:University of Pennsylvania; University of Pennsylvania; Harvard University; Cornell University; Hong Kong University of Science & Technology; Peking University; Singapore Management University; Singapore Management University; Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; Boston Consulting Group (BCG)
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作者:Weber, Thomas A.
作者单位:Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; Boston Consulting Group (BCG)
摘要:A key impediment to sharing is a lender's concern about damage to a lent item due to unobservable actions by a renter, usually resulting in moral hazard. This paper shows how an intermediary can eliminate the moral hazard problem by providing optimal insurance to the lender and first-best incentives to the renter to exert care, as long as market participants are risk neutral. The solution is illustrated for the collaborative housing market but applies in principle to any sharing market with ve...
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作者:Hoffmann, Christian Pieter; Lutz, Christoph; Meckel, Miriam
作者单位:University of St Gallen; University of St Gallen; University of St Gallen
摘要:Previous research suggests that user characteristics such as web experience and demographics may affect online trust. Drawing on social cognitive theory, we explore the moderating effect of user characteristics on online trust. Based on a survey of German Internet users, we differentiate three groups by age, web experience, and education. We term these groups digital natives, digital immigrants, and naturalized digitals. A multiple-group analysis reveals significant differences in trust format...
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作者:Liu, Charles Zhechao; Au, Yoris A.; Choi, Hoon Seok
作者单位:University of Texas System; University of Texas at San Antonio; University of Texas System; University of Texas at San Antonio
摘要:This paper examines the effect of the freemium strategy on Google Play, an online marketplace for Android mobile applications. By analyzing a large panel data set consisting of 711 ranked mobile apps, we found that the freemium strategy is positively associated with increased sales of the paid mobile apps. Positive trial experience as represented by high review rating of the free version of a mobile app leads to higher sales of its paid version, whereas high visibility of the free version of a...