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作者：Tiwana, Amrit
作者单位：University System of Georgia; University of Georgia
摘要：Platform desertion, or a developer's stopping the development of an app for a platform, is a widespread phenomenon to the detriment of platforms. However, the extant literature focuses primarily on why app developers join-not leave-a platform. This app-level study develops two ideas: (a) coordination costs borne by an app's developer are associated with platform desertion, and (b) these costs are, in turn, shaped by a nuanced interplay between app decision rights and app microarchitecture intr...
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作者：Lee, Kyunghee; Lee, Byungtae; Oh, Wonseok
作者单位：Korea Advanced Institute of Science & Technology (KAIST)
摘要：In this study we investigate whether social reference systems, such as Facebook likes (FBLs), promote sales in social commerce, wherein adverse selection and quality uncertainty often severely damage consumer trust and impede efforts to achieve sustainable growth. We also examine the extent to which product characteristics (product uncertainty and product franchising) and deal characteristics (tipping points, discount rates, and deal durations) moderate the social selling stimulated by FBLs. O...
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作者：Briggs, Robert O.; Nunamaker, Jay F., Jr.; Giboney, Justin S.
作者单位：University of Arizona; University of Arizona; University of Arizona; University of Arizona; California State University System; San Diego State University; State University of New York (SUNY) System; University at Albany, SUNY
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作者：Lin, Zhijie; Heng, Cheng-Suang
作者单位：Nanjing University; National University of Singapore
摘要：Challenging conventional wisdom, we unravel three paradoxes of word of mouth (WOM) in e-commerce. Specifically, the WOM valence paradox contends that higher WOM valence of a product results in a larger subsequent decrease in the WOM valence of the product, the WOM volume paradox propounds that higher WOM volume of a product results in a smaller subsequent increase in the WOM volume of the product, and the WOM spillover paradox proposes that an improvement in the WOM of a product also improves ...
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作者：Fadel, Kelly J.; Meservy, Thomas O.; Jensen, Matthew L.
作者单位：Utah System of Higher Education; Utah State University; Brigham Young University; University of Oklahoma System; University of Oklahoma - Norman; University of Oklahoma System; University of Oklahoma - Norman
摘要：Electronic networks of practice (ENPs) have become an important mechanism for knowledge exchange among loosely connected individuals who share common knowledge interests. While prior research has explored factors that influence knowledge contribution in such networks, less is understood about the process by which individuals evaluate and ultimately adopt knowledge from ENPs. This study examines the process of knowledge filtering in online ENP forums. Drawing from dual process and information-e...
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作者：Zwass, Vladimir
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作者：Liang, Huigang; Peng, Zeyu; Xue, Yajiong; Guo, Xitong; Wang, Nengmin
作者单位：University of North Carolina; East Carolina University; East China University of Science & Technology; University of North Carolina; East Carolina University; Harbin Institute of Technology; Xi'an Jiaotong University
摘要：Based on the theory of effective use and adaptive structuration theory, we propose that employees' system exploration behavior can be affected by factors related to three major components: task, system, and organizational environment. Specifically, we examine how task characteristics (job autonomy and task variety), system complexity, and innovation climate jointly affect employees' exploration, which, in turn, leads to extended use of enterprise systems. A field survey of enterprise resource ...
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作者：Moody, Gregory D.; Galletta, Dennis F.
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：As competition online increases, website owners investigate ways in which they can attract and retain more users. One avenue is to reduce frustration and stress for the users. Furthermore, many website users are rushed when browsing for specific information on a website. To save time and prevent frustration, website owners should try to maximize information scent, that is, visual, audio, and semantic cues that are meant to lead or guide the user to his or her informational goal. This paper pre...
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作者：Twyman, Nathan W.; Proudfoot, Jeffrey Gainer; Schuetzler, Ryan M.; Elkins, Aaron C.; Derrick, Douglas C.
作者单位：University of Missouri System; Missouri University of Science & Technology; University of Arizona; Bentley University; University of Nebraska System; California State University System; San Diego State University; University of Nebraska System; University of Nebraska System
摘要：This study investigates the effectiveness of an automatic system for detection of deception by individuals with the use of multiple indicators of such potential deception. Deception detection research in the information systems discipline has postulated increased accuracy through a new class of screening systems that automatically conduct interviews and track multiple indicators of deception simultaneously. Understanding the robustness of this new class of systems and the limitations of its th...
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作者：Zwass, Vladimir
