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作者：Benjamin, Victor; Zhang, Bin; Nunamaker, Jay F., Jr.; Chen, Hsinchun
作者单位：Arizona State University; Arizona State University-Tempe; University of Arizona; University of Arizona; University of Arizona; University of Arizona; University of Arizona
摘要：To further cybersecurity, there is interest in studying online cybercriminal communities to learn more about emerging cyber threats. Literature documents the existence of many online Internet Relay Chat (IRC) cybercriminal communities where cybercriminals congregate and share hacking tools, malware, and more. However, many cybercriminal community participants appear unskilled and have fleeting interests, making it difficult to detect potential long-term or key participants. This is a challenge...
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作者：Zhang, Dongsong; Zhou, Lina; Kehoe, Juan Luo; Kilic, Isil Yakut
作者单位：University System of Maryland; University of Maryland Baltimore County
摘要：The value and credibility of online consumer reviews are compromised by significantly increasing yet difficult-to-identify fake reviews. Extant models for automated online fake review detection rely heavily on verbal behaviors of reviewers while largely ignoring their nonverbal behaviors. This research identifies a variety of nonverbal behavioral features of online reviewers and examines their relative importance for the detection of fake reviews in comparison to that of verbal behavioral feat...
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作者：Cheng, Xusen; Fu, Shixuan; Druckenmiller, Douglas
作者单位：University of International Business & Economics; University of International Business & Economics; Western Illinois University
摘要：Trust is frequently investigated as an indicator of a mutual relationship. Trust is especially important for globally distributed collaboration in light of the lack of face-to-face interactions. As the perception of trust is a dynamic process, however, little research is conducted measuring trust development. Whether facilitation intervention is beneficial for trust development is also unknown. In order to fill the research gaps, we followed a design science approach and incorporated collabora...
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作者：Markopoulos, Panos M.; Aron, Ravi; Ungar, Lyle H.
作者单位：University of Cyprus; Cornell University; University of Pennsylvania; Johns Hopkins University; University of Pennsylvania
摘要：Product information websites have become ubiquitous in supporting B2C E-Commerce. This study explores their impact on firm profitability, consumer surplus, and social welfare. Using an analytical model, we show that firms take advantage of such infomediaries and reduce their own information investments, increasing their profitability. Surprisingly, we find that the existence of these websites may actually reduce social welfare. Contrary to the common belief that product information websites ar...
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作者：Ludwig, Stephan; Van Laer, Tom; De Ruyter, Ko; Friedman, Mike
作者单位：City St Georges, University of London; Universite Catholique Louvain
摘要：Safeguarding organizations against opportunism and severe deception in computer-mediated communication (CMC) presents a major challenge to chief information officers and information technology managers. New insights into linguistic cues of deception derive from the speech acts innate to CMC. Applying automated text analysis to archival e-mail exchanges in a CMC system as part of a reward program, we assess the ability of word use (micro level), message development (macro level), and intertextu...
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作者：Wang, Weiquan; Benbasat, Izak
作者单位：City University of Hong Kong; Royal Society of Canada; University of British Columbia
摘要：competence, integrity, and benevolence are the three key trusting beliefs that are widely acknowledged in the trust literature. Drawing on users' different dispositional attribution of these trusting beliefs, we investigate the different influence of two sets of experiential reasons on the competence belief versus the benevolence and integrity beliefs in online recommendation agents (RAs). The two sets of experiential reasons encompass interactive reason, including three performance factors (n...
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作者：Weber, Thomas A.
作者单位：Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; Universite Paris Saclay; RWTH Aachen University
摘要：The emergence of a collaborative economy has been driven by advances in information technology that allow consumers to borrow and rent goods among peers on a secondary sharing market. In a dynamic setting, consumers make intertemporal decisions about purchases and their participation in the sharing market. This study introduces an overlapping-generations model to analyze product pricing and consumer choice with and without a sharing market. The model quantifies the impacts of a peer-to-peer ec...
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作者：Choi, Ben C. F.; Kim, Sung S.; Jiang, Zhenhui (Jack)
作者单位：University of Wisconsin System; University of Wisconsin Madison; National University of Singapore
摘要：The soaring number of privacy breaches has prompted affected firms to learn how to effectively recover damaged customer relationships. In this study we develop and test a model that explains how online customer behavior is influenced by a firm's recovery endeavors when privacy breaches occur. Drawing on a service recovery perspective, we integrate the notions of justice perceptions and psychological responses into a theoretical framework. The proposed model was tested against data collected fr...
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作者：Roberts, Nicholas; Campbell, Damon E.; Vijayasarathy, Leo R.
作者单位：Colorado State University System; Colorado State University Fort Collins; Millsaps College; Millsaps College
摘要：Fast-paced environmental changes require that managers quickly sense opportunities for organizational innovation. Information systems (IS) that support business intelligence and analytics help managers access and analyze data from various sources, thereby providing insight into potential opportunities. Building on the dynamic managerial capability perspective, we investigate the extent to which two managerial IS use behaviors-routine use and innovative use-influence a manager's volume and dive...
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作者：Tiwana, Amrit; Kim, Stephen K.
作者单位：University System of Georgia; University of Georgia; Iowa State University
摘要：A growing trend to simultaneously insource and outsource the same information technology (IT) activities (concurrent IT sourcing) has not yet received research attention. Although it is widespread and recent empirical studies have detected that in-house IT can complement IT outsourcing, when and how concurrent IT sourcing pays off is not yet understood. This study introduces the notion of concurrent IT sourcing. It then develops two interrelated ideas: concurrent IT sourcing simultaneously enh...
