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作者：Benaroch, Michel
作者单位：Syracuse University
摘要：We study the interplay between cyber failures and information technology (IT) capability reputation (ITCAPR). Cyber failures often reveal vulnerable information systems (IS) processes and IT assets at their root that point to firm IT capability weakness. For external stakeholders, firm IT capability is unobservable and therefore a matter of perception or reputation. We theorize about cyber failures' adverse impacts on firm market value and firm ITCAPR based on how external stakeholders reconci...
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作者：Saffarizadeh, Kambiz; Keil, Mark; Maruping, Likoebe
作者单位：University of Texas System; University of Texas Arlington; University System of Georgia; Georgia State University
摘要：This paper offers a novel perspective on trust in artificial intelligence (AI) systems, focusing on the transfer of user trust in AI creators to trust in AI systems. Using the agentic information systems (IS) framework, we investigate the role of AI alignment and steerability in trust transference. Through four randomized experiments, we probe three key alignment-related attributes of AI systems: creator-based steerability, user-based steerability, and autonomy. Results indicate that creator-b...
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作者：Zhang, Wenli; Xie, Jiaheng; Zhang, Zhu (Drew); Liu, Xiang
作者单位：Iowa State University; University of Delaware; University of Rhode Island; University of Delaware
摘要：Depression is a pressing yet underdiagnosed issue in health management. Because depressed patients share their symptoms, life events, and treatments on digital platforms, information systems (IS) scholars resort to user-generated digital traces for depression detection. While they facilitate innovative information technology (IT) approaches to alleviate the social and economic burden of depression, most studies lack effective means to incorporate domain knowledge in depression detection system...
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作者：Sachdeva, Agrim; Kim, Antino; Dennis, Alan R.
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews using chatbots in place of forms might impact user experience and, in turn, alter the nature of the reviews submitted by users. Study 1 compares chatbots to web forms, finding that chatbots may improve perceived efficiency but otherwise have no discernible effect on satisfaction and usage intention. ...
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作者：Wu, Yi; Ye, Hua (Jonathan); Jensen, Matthew L.; Liu, Linwei
作者单位：Tianjin University; University of Oklahoma System; University of Oklahoma - Norman; Ant Group; University of Oklahoma System; University of Oklahoma - Norman
摘要：Online crowdfunding has become an important fundraising channel for medical care. Yet, individuals in need face numerous challenges in meeting their fundraising goals. To improve fundraising, individuals may use project updates to evoke donors' sympathy and secure donations. Informed by the sympathy bias literature, this paper conceptualizes two important but distinct aspects of project updates-positive sentiment and negative sentiment-and hypothesizes their individual and relative impacts on ...
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作者：Wang, Yifei; Langer, Nishtha; Gopal, Anandasivam
作者单位：University System Of New Hampshire; University of New Hampshire; Rensselaer Polytechnic Institute; Nanyang Technological University
摘要：Are women more likely to shy away from competitive and uncertain environments when considering information technology (IT)-related work options, relative to men? Does gender play a role in the propensity to participate in the marketplace for competitive and uncertain work? The response to this has implications for understanding the participation rate of women within the IT sector, as well as for setting policy aimed at increasing the number of women in the IT industry. Addressing this question...
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作者：Zwass, Vladimir
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作者：Liu, Xiaowei; Pinsonneault, Alain; Qu, Wen Guang; Dong, John Qi
作者单位：Wuhan University; McGill University; Zhejiang University; Nanyang Technological University
摘要：Information technology (IT) innovation development within non-IT firms has been a key interest, but it is fraught with challenges because these firms lack sufficient IT knowledge. This study takes a resource dependence perspective to examine how engaging interlocking directorates with IT firms, or IT interlocks, affects non-IT firms' innovation outcomes. Despite the acknowledged role of board interlocks in knowledge transfer, the role of IT interlocks in transferring IT knowledge has not been ...
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作者：Qiao, Wanxin; Huang, Ni; Yan, Zhijun
作者单位：Beijing University of Technology; University of Miami; Beijing Institute of Technology
摘要：Firm-generated content (FGC) is increasingly popular in practice, yet the mechanisms underlying its effects on sales, particularly in specialized contexts such as online healthcare, remain underexplored. This study investigates the effects of FGC on sales, the mediating role of user-generated content (UGC) characteristics, and the moderation effects of contextual factors in online healthcare platforms. Grounded in the uses and gratifications theory, we hypothesize how FGC influences sales volu...
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作者：Ma, Hanzhuo (Vivian); Huang, Wei (Wayne); Dennis, Alan R.
作者单位：Deakin University; Southern University of Science & Technology; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：In an attempt to combat fake news, policymakers in many countries are considering mandating the disclosure of artificial intelligence (AI) recommendations of social media news articles. We used two randomized controlled experiments to investigate the effects of labeling social media news stories as recommended by AI. Our results show that an AI recommendation reduced belief in true news articles and had no material effect on belief in fake news. In contrast, a recommendation by an expert incre...
