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作者：Todd, Peter; Benbasat, Izak
作者单位：Queens University - Canada; University of British Columbia
摘要：Although Decision Support Systems (DSSs) have been in use since the early seventies, there is as yet no strong theoretical base for predicting how a DSS will influence decision making. Furthermore, the findings of various empirical studies on the outcomes of DSS use are often contradictory. Consequently, there is a need in the Decision Support Systems field for theories or explanatory models to formulate hypotheses, to conduct research in a directed, parsimonious manner and to interpret findin...
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作者：Grant, Rebecca A.; Higgins, Chris A.
作者单位：University System of Ohio; University of Cincinnati; Western University (University of Western Ontario)
摘要：This research examined the impact of Computerized Performance Monitoring and Control Systems (CPMCSs) on service workers and their perceptions of work. Drawing on a thermostat model of control systems, the work built a causal model of CPMCS impact. The model demonstrated how four monitor design dimensions (tasks measured, frequency of measurement, object of monitoring, and recipient of the monitor data) affected the importance employees placed on production and service. Other constructs in the...
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作者：Orlikowski, Wanda J.; Robey, Daniel
作者单位：Massachusetts Institute of Technology (MIT); State University System of Florida; Florida International University
摘要：Recent work in social theory departs from prior traditions in proposing that social phenomena can be understood as comprising both subjective and objective elements. We apply this premise of duality to understanding the relationship between information technology and organizations. We construct a theoretical framework in which the development and deployment of information technology in organizations is a social phenomenon, and in which the organizational consequences of technology are products...
