-
作者：Trice, Andrew; Davis, Randall
作者单位：University of British Columbia; Massachusetts Institute of Technology (MIT)
摘要：One of the major unsolved problems in knowledge acquisition is reconciling knowledge originating from different sources. This paper proposes a technique for reconciling knowledge in two independent knowledge bases, describes a working program built to implement that technique, and discusses an exploratory study for validating the technique. The technique is based on the use of heuristics for identifying and resolving discrepancies between the knowledge bases. Each heuristic developed provides ...
-
作者：Zack, Michael H.
作者单位：Northeastern University
摘要：Management is communication intensive and, therefore, managers may derive benefits from computer-based alternatives to the traditional communication modes of face-to-face (FTF), telephone, and written memo. This research examined the use of electronic messaging (EM) by ongoing management groups performing a cooperative task. By means of an in-depth multimethod case study of the editorial group of two daily newspapers, it examined the fit between the interactivity of the chosen communication mo...
-
作者：Ang, Soon; Cummings, Larry L.; Straub, Detmar W.; Earley, P. Christopher
作者单位：Nanyang Technological University; University of Minnesota System; University of Minnesota Twin Cities; University System of Georgia; Georgia State University; University of California System; University of California Irvine
摘要：A major tenet in organizational behavior literature is that feedback improves performance. If feedback is thought to improve performance, then individuals should actively seek feedback in their work. Yet, surprisingly, individuals seldom seek feedback perhaps because of face-loss costs of obtaining feedback face-to-face. Furthermore, in cases where the giver is perceived to be in a bad mood, individuals may be even more reluctant to seek feedback if they believe seeking feedback risks the give...
