作者：DOLL, WJ; RAGHUNATHAN, TS; LIM, JS; GUPTA, YP
作者单位：University of Colorado System; University of Colorado Denver
摘要：The structure and dimensionality of the user information satisfaction (UIS) construct is an important theoretical issue that has received considerable attention. Building upon the work of Bailey and Pearson (1983), Ives et al. (1983) conduct an exploratory factor analysis and recommend a 13-item instrument (two indicators per item) for measuring user information satisfaction. Ives et al. also contend that UIS is comprised of three component measures (information product, EDP staff and services...
作者：TAYLOR, S; TODD, PA
摘要：The Technology Acceptance Model and two variations of the Theory of Planned Behavior were compared to assess which model best helps to understand usage of information technology. The models were compared using student data collected from 786 potential users of a computer resource center, Behavior data was based on monitoring 3,780 visits to the resource center over a 12-week period. Weighted least squares estimation revealed that all three models performed well in terms of fit and were roughly...
