作者：Marcolin, BL; Compeau, DR; Munro, MC; Huff, SL
作者单位：University of Calgary; Victoria University Wellington
摘要：Organizations today face great pressure to maximize the benefits from their investments in information technology (IT). They are challenged not just to use IT, but to use it as effectively as possible. Understanding how to assess the competence of users is critical in maximizing the effectiveness of IT use. Yet the user competence construct is largely absent from prominent technology acceptance and fit models, poorly conceptualized, and inconsistently measured. We begin by presenting a concept...
