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作者：Bhargava, HK; Choudhary, V
作者单位：University of California System; University of California Davis; University of California System; University of California Irvine
摘要：T he widespread use of the Internet has led to the emergence of numerous information intermediaries that bring buyers and sellers together and leverage their knowledge of the marketplace to provide value-added services. Infomediaries offer matching services that facilitate establishment of a buyer-seller agreement, and value-added services that either provide a standalone benefit or enhance benefits from matching services. This paper develops and analyzes economic models of intermediaries to e...
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作者：Chiang, IR; Mookerjee, VS
作者单位：University of Connecticut; University of Texas System; University of Texas Dallas
摘要：T his paper presents a project management policy in which the appearance of software faults during system construction is used to determine the timing of system integration activities (e.g., team meetings, analyzing modules for interface inconsistencies, system fault correction, and so on). System integration is performed only if a threshold fault count has been exceeded; otherwise, module development is allowed to continue. We derive an expression for calculating fault thresholds and analyze ...
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作者：Schultze, U; Orlikowski, WJ
作者单位：Southern Methodist University; Massachusetts Institute of Technology (MIT)
摘要：Embedded relationships with customers have been key in generating repeat business and economic advantage, especially in business-to-business settings. Such relationships are typically maintained through interpersonal interactions between customers and their providers. Lately, however, firms have been seeking to make their service operations more scalable by offering customers access to Internet-based, self-serve technology. This raises questions about the implications of inserting self-serve t...
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作者：Hong, W; Thong, JYL; Tam, KY
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; Hong Kong University of Science & Technology
摘要：T he proliferation of information on the Internet poses a significant challenge on humans' limited attentional resources. To attract online users' attention, various kinds of animation are widely used on websites. Despite the ubiquitous use of animation, there is an inadequate understanding of its effect on attention. Focusing on flash animation, this study examines its effects on online users' performance and perceptions in both task-relevant and task-irrelevant information search contexts by...
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作者：Pavlou, PA; Gefen, D
作者单位：University of California System; University of California Riverside; Drexel University
摘要：Institution-based trust is a buyer's perception that effective third-party institutional mechanisms are in place to facilitate transaction success. This paper integrates sociological and economic theories about institution-based trust to propose that the perceived effectiveness of three IT-enabled institutional mechanisms-specifically feedback mechanisms, third-party escrow services, and credit card guarantees-engender buyer trust in the community of online auction sellers. Trust in the market...
