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作者：Lilien, GL; Rangaswamy, A; Van Bruggen, GH; Starke, K
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：W e study the process by which model-based decision support systems (DSSs) influence managerial decision making in the context of marketing budgeting and resource allocation. We focus on identifying whether and how DSSs influence the decision process (e.g., cognitive effort deployed, discussion quality; and decision alternatives considered) and, as a result, how these DSSs influence decision outcomes (e.g., profit and satisfaction both with the decision process and the outcome). We study two s...
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作者：Thatcher, ME; Pingry, DE
作者单位：University of Arizona; University of Arizona
摘要：We use an economic model to formalize the complex relationships among IT investments, intermediate performance measures (e.g., product quality and output levels), and economic performance (e.g., productivity, profits, and consumer surplus). We demonstrate that a profit-maximizing monopolist invests in IT (modeled as changes in parametric characteristics of the firm) to design a better-quality product and charge a higher price. While this profit-maximizing adjustment generates more consumer sur...
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作者：Krishnan, MS; Mukhopadhyay, T; Kriebel, CH
作者单位：University of Michigan System; University of Michigan; Carnegie Mellon University
摘要：In this paper we address the problem of increasing software maintenance costs in a custom software development environment, and develop a stochastic decision model for the maintenance of information systems. Based on this modeling framework, we derive an optimal decision rule for software systems maintenance, and present sensitivity analysis of the optimal policy. We illustrate an application of this model to a large telecommunications switching software system, and present sensitivity analysi...
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作者：Malhotra, NK; Kim, SS; Agarwal, J
作者单位：University System of Georgia; Georgia Institute of Technology; University of Wisconsin System; University of Wisconsin Madison; University of Calgary
摘要：The lack of consumer confidence in information privacy has been identified as a major problem hampering the growth of e-commerce. Despite the importance of understanding the nature of online consumers' concerns for information privacy, this topic has received little attention in the information systems community. To fill the gap in the literature, this article focuses on three distinct, yet closely related, issues. First, drawing on social contract theory, we offer a theoretical framework on t...
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作者：Fichman, RG
作者单位：Boston College
摘要：The decision processes surrounding investments in innovative information technology (IT) platforms are complicated by uncertainty about expected payoffs and irreversibilities in the costs of implementation. When uncertainty and irreversibility are high, concepts from real options should be used to properly structure the evaluation and management of investment opportunities, and thereby capture the value of managerial flexibility. However, while innovation researchers have posited that option v...
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作者：Lee, JN; Miranda, SM; Kim, YM
作者单位：Kookmin University; City University of Hong Kong; University of Oklahoma System; University of Oklahoma - Norman
摘要：Focus on individual outsourcing decisions in IT research has often yielded contradictory findings and recommendations. To address these contradictions, we investigate a holistic, configurational approach with the prevailing universalistic or contingency perspectives in exploring the effects of IT outsourcing strategies on outsourcing success. Based on residual rights theory, we begin by identifying three dimensions of IT outsourcing strategies: degree of integration, allocation of control, and...
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作者：Koh, C; Ang, S; Straub, DW
作者单位：Nanyang Technological University; University System of Georgia; Georgia State University
摘要：Information technology (IT) outsourcing success requires careful management of customer-supplier relationships. However, there are few published studies on the ongoing relationships, and most of these adopt a customer perspective, de-emphasizing suppliers. In this study, we look at both customer and supplier perspectives, by means of the psychological contract of customer and supplier project managers. We apply the concept of psychological contract to perceived mutual obligations, and to how s...
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作者：Pavlou, PA; Gefen, D
作者单位：University of California System; University of California Riverside; Drexel University
摘要：Institution-based trust is a buyer's perception that effective third-party institutional mechanisms are in place to facilitate transaction success. This paper integrates sociological and economic theories about institution-based trust to propose that the perceived effectiveness of three IT-enabled institutional mechanisms-specifically feedback mechanisms, third-party escrow services, and credit card guarantees-engender buyer trust in the community of online auction sellers. Trust in the market...
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作者：Sundararajan, A
作者单位：New York University
摘要：T his paper analyzes the optimal choice of pricing schedules and technological deterrence levels in a market with digital piracy where sellers can influence the degree of piracy by implementing digital rights management (DRM) systems. It is shown that a monopolist's optimal pricing schedule can be characterized as a simple combination of the zero-piracy pricing schedule and a piracy-indifferent pricing schedule that makes all customers indifferent between legal usage and piracy. An increase in...
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作者：Kirsch, LJ
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：In today's competitive environment, an increasing number of firms are building common information systems, which will be deployed globally, to support their strategic globalization initiatives. These systems are designed to meet the requirements of a diverse set of stakeholders with different business needs, priorities, and objectives. One managerial tool for addressing and reconciling such differences is control, which encompasses all attempts to motivate individuals to act in a manner that i...
