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作者:Ragu-Nathan, T. S.; Tarafdar, Monideepa; Ragu-Nathan, Bhanu S.; Tu, Qiang
作者单位:University System of Ohio; University of Toledo; Rochester Institute of Technology
摘要:The research reported in this paper studies the phenomenon of technostress, that is, stress experienced by end users of Information and Communication Technologies (ICTs), and examines its influence on their job satisfaction, commitment to the organization, and intention to stay. Drawing from the Transaction-Based Model of stress and prior research on the effects of ICTs on end users, we first conceptually build a nomological net for technostress to understand the influence of technostress on t...
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作者:Wakefield, Robin L.; Leidner, Dorothy E.; Garrison, Gary
作者单位:Baylor University; Belmont University
摘要:Organizations in many different industries employ virtual teams in a variety of contexts, including research and development, customer support, software development, and product design. Many virtual teams are geographically and culturally dispersed in order to facilitate around-the-clock work and to allow the most qualified individuals to be assigned to a project team. As such dispersion increases, virtual teams tend to experience greater and more diverse conflict compared to co-located teams....
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作者:Li, Xinxin; Hitt, Lorin M.
作者单位:University of Connecticut; University of Pennsylvania
摘要:Online product reviews may be subject to self-selection biases that impact consumer purchase behavior, online ratings' time series, and consumer surplus. This occurs if early buyers hold different preferences than do later consumers about the quality of a given product. Readers of early product reviews may not successfully correct for these preference differences when interpreting ratings and making purchases. In this study, we develop a model that examines how idiosyncratic preferences of ear...
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作者:Feller, Joseph; Finnegan, Patrick; Fitzgerald, Brian; Hayes, Jeremy
作者单位:University College Cork; University of Limerick
摘要:Peer production phenomena such as open source software (OSS) have been posited as a viable alternative to traditional production models. However, community-based development often falls short of creating software products in the sense that consumers understand. Our research identifies an emerging business network archetype in the OSS sector, the open source service network (OSSN), which seeks to address the productization challenge. To do so, OSSNs must overcome the problems associated with ex...
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作者:Moon, Jae Yun; Sproull, Lee S.
作者单位:Hong Kong University of Science & Technology; New York University
摘要:This paper explores a new phenomenon at the intersection of digital networks and organizations-the Internet-based volunteer work force-people who use Internet applications to pursue a personal interest through volunteering contributions of time and talent that may create value for organizations and their customers or members. This work force is not centrally organized, managed, or measured. It is an emergent phenomenon resulting from discretionary small actions taken by large numbers of people...