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作者：Tambe, Prasanna; Hitt, Lorin M.
作者单位：New York University; University of Pennsylvania
摘要：The measurement of the impact of IT spillovers on productivity is an important emerging area of research. Studies of IT spillovers often adopt a production function approach commonly used for measuring R&D spillovers, in which an external pool of IT investment is modeled using weighted measures of the IT investments of other firms, industries, or countries. We show that when using this approach, measurement error in a firm's own IT inputs can exert a significant upward bias on estimates of soc...
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作者：Bhattacharya, Shantanu; Gupta, Alok; Hasija, Sameer
作者单位：INSEAD Business School; University of Minnesota System; University of Minnesota Twin Cities
摘要：We study the role of different contract types in coordinating the joint product improvement effort of a client and a customer support center. The customer support center's costly efforts at joint product improvement include transcribing and analyzing customer feedback, analyzing market trends, and investing in product design. Yet this cooperative role must be adequately incentivized by the client, since it could lead to fewer service requests and hence lower revenues for the customer support c...
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作者：Rai, Arun; Tang, Xinlin
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; State University System of Florida; Florida State University
摘要：There is growing recognition that firms' information technology (IT)-enabled business models (i.e., how inter-firm transactions with suppliers, customers, and partners are structured and executed) are a distinctive source of value creation and appropriation. However, the concept of business models' (BMs) IT enablement remains coarse in the information systems and strategic management literatures. Our objectives are to introduce a framework to elaborate the concept of IT-enabled BMs and to iden...
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作者：Im, Ghiyoung; Rai, Arun
作者单位：University of Louisville; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
摘要：Contextual ambidexterity of an interorganizational relationship (IOR) is the ability of its management system to align partners' activities and resources for short-term goals and adapt partners' cognitions and actions for long-term viability. It is an alternative to structural ambidexterity in which separate units of the IOR pursue short-and long-term goals. We theorize that when utilized to coordinate the IOR, information technology (IT)-enabled operations and sensemaking, along with interdep...
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作者：Anderson, Edward G., Jr.; Parker, Geoffrey G.; Tan, Burcu
作者单位：University of Texas System; University of Texas Austin; Tulane University
摘要：Managers of emerging platforms must decide what level of platform performance to invest in at each product development cycle in markets that exhibit two-sided network externalities. High performance is a selling point for consumers, but in many cases it requires developers to make large investments to participate. Abstracting from an example drawn from the video game industry, we build a strategic model to investigate the trade-off between investing in high platform performance versus reducing...
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作者：Meservy, Thomas O.; Jensen, Matthew L.; Fadel, Kelly J.
作者单位：Brigham Young University; University of Oklahoma System; University of Oklahoma - Norman; Utah System of Higher Education; Utah State University
摘要：Electronic networks of practice have become a prevalent means for acquiring new knowledge. Knowledge seekers commonly turn to online repositories constructed by these networks to find solutions to domain-specific problems and questions. Yet little is understood about the process by which such knowledge is evaluated and adopted by knowledge seekers. This study examines how individuals filter knowledge encountered in online forums, a common platform for knowledge exchange in an electronic networ...
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作者：Kwark, Young; Chen, Jianqing; Raghunathan, Srinivasan
作者单位：State University System of Florida; University of Florida; University of Texas System; University of Texas Dallas
摘要：This paper studies the effect of online product reviews on different players in a channel structure. We consider a retailer selling two substitutable products produced by different manufacturers, and the products differ in both their qualities and fits to consumers' needs. Online product reviews provide additional information for consumers to mitigate the uncertainty about the quality of a product and about its fit to consumers' needs. We show that the effect of reviews on the upstream competi...
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作者：Niculescu, Marius F.; Wu, D. J.
作者单位：University System of Georgia; Georgia Institute of Technology
摘要：In this paper, we explore the economics of free under perpetual licensing. In particular, we focus on two emerging software business models that involve a free component: feature-limited freemium (FLF) and uniform seeding (S). Under FLF, the firm offers the basic software version for free, while charging for premium features. Under S, the firm gives away for free the full product to a percentage of the addressable market uniformly across consumer types. We benchmark their performance against a...
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作者：Hong, Weiyin; Chan, Frank K. Y.; Thong, James Y. L.; Chasalow, Lewis C.; Dhillon, Gurpreet
作者单位：Hong Kong University of Science & Technology; Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; ESSEC Business School; Virginia Commonwealth University
摘要：This paper discusses the value of context in theory development in information systems (IS) research. We examine how prior research has incorporated context in theorizing and develop a framework to classify existing approaches to contextualization. In addition, we expound on a decomposition approach to contextualization and put forth a set of guidelines for developing context-specific models. We illustrate the application of the guidelines by constructing and comparing various context-specific...
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作者：Singh, Param Vir; Sahoo, Nachiketa; Mukhopadhyay, Tridas
作者单位：Carnegie Mellon University; Boston University; Carnegie Mellon University; Qatar Foundation (QF); Carnegie Mellon University in Qatar
摘要：We investigate the dynamics of blog reading behavior of employees in an enterprise blogosphere. A dynamic model is developed and calibrated using longitudinal data from a Fortune 1,000 IT services firm. Our modeling framework allows us to segregate the impact of textual characteristics (sentiment and quality) of a post on attracting readers from retaining them. We find that the textual characteristics that appeal to the sentiment of the reader affect both reader attraction and retention. Howev...
