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作者：Atasoy, Hilal; Banker, Rajiv D.; Pavlou, Paul A.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：The effect of information technology (IT) on employment is a crucial question in today's economy given the increased digitization of work. To analyze the relationship between IT use and firm-level employment, we examine the longitudinal role of IT use in the firm's total number of employees. Our data set comes from the emerging economy of Turkey, and it represents firms of different sizes and industries. The data capture the firm's use of enterprise applications, such as enterprise resource pl...
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作者：Hong, Yili; Wang, Chong (Alex); Pavlou, Paul A.
作者单位：Arizona State University; Arizona State University-Tempe; City University of Hong Kong; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Online labor markets are Web-based platforms that enable buyers to identify and contract for information technology (IT) services with service providers using buyer-determined (BD) auctions. BD auctions in online labor markets either follow an open or a sealed bid format. We compare open and sealed bid auctions in online labor markets to identify which format is superior in terms of obtaining more bids and a higher buyer surplus. Our theoretical analysis suggests that the relative advantage of...
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作者：Hann, Il-Horn; Koh, Byungwan; Niculescu, Marius F.
作者单位：University System of Maryland; University of Maryland College Park; University of Calgary; University System of Georgia; Georgia Institute of Technology
摘要：We investigate the impact of the intergenerational nature of services, via backward compatibility, on the adoption of multigenerational platforms. We consider a mobile Internet platform that has evolved over several generations and for which users download complementary services from third-party providers. These services are often intergenerational: newer platform generations are backward compatible with respect to services released under earlier generation platforms. In this paper, we propose...
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作者：Lee, Chul Ho; Geng, Xianjun; Raghunathan, Srinivasan
作者单位：Harbin Institute of Technology; University of Texas System; University of Texas Dallas
摘要：Mandatory security standards that force firms to establish minimum levels of security controls are enforced in many domains, including information security. The information security domain is characterized by multiple intertwined security controls, not all of which can be regulated by standards, but compliance with existing security standards is often used by firms to deflect liability if a security breach occurs. We analyze a stylized setting where a firm has two security controls that are li...
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作者：Shaikh, Maha; Vaast, Emmanuelle
作者单位：University of Warwick; McGill University
摘要：Open source communities rely on the espoused premise of complete openness and transparency of source code and development process. Yet, openness and transparency at times need to be balanced out with moments of less open and transparent work. Through our detailed study of Linux Kernel development, we build a theory that explains that transparency and openness are nuanced and changing qualities that certain developers manage as they use multiple digital technologies and create, in moments of ne...
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作者：Venkatesh, Viswanath; Thong, James Y. L.; Chan, Frank K. Y.; Hu, Paul J. H.
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Hong Kong University of Science & Technology; ESSEC Business School; Utah System of Higher Education; University of Utah
摘要：This paper investigates how citizens' uncertainty in e-government services can be managed. First, we draw from uncertainty reduction theory, and propose that transparency and trust are two key means of reducing citizens' uncertainty in e-government services. Second, we identify two key sets of relevant drivers of e-government service use: (1) information quality characteristics, i. e., accuracy and completeness; and (2) channel characteristics, i. e., convenience and personalization. We propos...
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作者：Agarwal, Ashish; Mukhopadhyay, Tridas
作者单位：University of Texas System; University of Texas Austin; Carnegie Mellon University
摘要：Our research examines the impact of competing ads on click performance of an ad in sponsored search. We use a unique data set of 1,267 advertiser keyword pairs with differing ad quality related to 360 keywords from a search engine to evaluate the click performance. We find that competing high-quality ads, appearing above the focal ad, have a lower negative effect on the click performance as compared to competing lowquality ads. We also find that this effect of competing ads varies with the ad ...
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作者：Panniello, Umberto; Gorgoglione, Michele; Tuzhilin, Alexander
作者单位：Politecnico di Bari; New York University
摘要：Most of the work on context-aware recommender systems has focused on demonstrating that the contextual information leads to more accurate recommendations. Little work has been done, however, on studying how much the contextual information affects the business performance. In this paper, we study how including context in recommendations affects customers' trust, sales, and other crucial business-related performance measures. To do this, we delivered content-based and context-aware recommendatio...
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作者：Kwon, Hyeokkoo Eric; So, Hyunji; Han, Sang Pil; Oh, Wonseok
作者单位：Korea Advanced Institute of Science & Technology (KAIST); Arizona State University; Arizona State University-Tempe
摘要：Drawing on the rational addiction framework, this study explores the digital vulnerabilities driven by dependence on mobile social apps (e.g., social network sites and social games). Rational addicts anticipate the future consequences of their current behaviors and attempt to maximize utility from their intertemporal consumption choices. Conversely, myopic addicts tend toward immediate gratification and fail to fully recognize the future consequences of their current consumption. In lieu of co...
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作者：Majchrzak, Ann; Malhotra, Arvind
作者单位：University of Southern California; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); University of North Carolina; University of North Carolina Chapel Hill
摘要：There is substantial research on the effects of formal control structures (i.e., incentives, identities, organization, norms) on knowledge sharing leading to innovative outcomes in online communities. However, there is little research on how knowledge-sharing trajectories in temporary online crowds create innovative outcomes without these structures. Such research is particularly of interest in the context of temporary online crowds solicited with crowdsourcing in which there is only minimal s...
