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作者:Luo, Xueming; Lu, Xianghua; Li, Jing
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Fudan University; Nanjing University
摘要:The rise of online shopping cart-tracking technologies enables new opportunities for e-commerce cart targeting (ECT). However, practitioners might target shoppers who have short-listed products in their digital carts without fully considering how ECT designs interact with consumer mindsets in online shopping stages. This paper develops a conceptual model of ECT that addresses the question of when (with versus without carts) and how to target (scarcity versus price promotion). Our ECT model is ...
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作者:Gutt, Dominik; Herrmann, Philipp; Rahman, Mohammad S.
作者单位:University of Paderborn; Purdue University System; Purdue University
摘要:Crowdsourced online mean ratings of local businesses are increasingly being used to infer the market power of a business. An important consideration in making this inference is whether two identically rated businesses (e.g., 4 stars) encounter the same local competitive dynamics if they face contrasting local market competition. Stated differently, this requires investigating if the key distributional properties of mean ratings in a market change with competition. To this end, we combine demog...
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作者:Pan, Yang; Huang, Peng; Gopal, Anandasivam
作者单位:Louisiana State University System; Louisiana State University; University System of Maryland; University of Maryland College Park
摘要:The threats of new entry by startups in the fast-moving information technology (IT) industry have important implications for firm decision making. Although analytical work on the strategic responses to new entry threats (NETs) through preemptive research and development (R&D) has produced contradictory predictions, empirical analysis of this relationship is limited, largely because of the absence of a reasonable measure. In this work, we make two contributions. First, we develop and validate a...
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作者:Havakhor, Taha; Sabherwal, Rajiv; Steelman, Zachary R.; Sabherwal, Sanjiv
作者单位:Oklahoma State University System; Oklahoma State University - Stillwater; University of Arkansas System; University of Arkansas Fayetteville; University of Texas System; University of Texas Arlington
摘要:Recent studies on the business value of information technology (BVIT) investments have focused on understanding IT's impact on firm performance, either in the context of other organizational resources or in the light of contingency factors. This study extends the prior literature by integrating these two perspectives and examining the BVIT while simultaneously considering other organizational resources and one important contingency factor-environmental turbulence. We develop a contingent inter...
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作者:Kim, Youngsoo; Krishnan, Ramayya
作者单位:Texas Tech University System; Texas Tech University; Carnegie Mellon University
摘要:We aim to understand the attitudinal and behavior states of the online consumer-retailer relationship and its dynamics and, furthermore, to examine how consumers respond to price promotion as a function of the relationship. To do so, we build a hidden Markov model and estimate it with individual-level transaction data collected from a premier online retailer. Our quantification of transits across consumer-retailer relationship states provides unique insights. For example, price promotion can s...
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作者:Greenwood, Brad N.; Ganju, Kartik K.; Angst, Corey M.
作者单位:University of Minnesota System; University of Minnesota Twin Cities; McGill University; University of Notre Dame
摘要:Although significant research has examined the effect of enterprise information systems on the behavior and careers of employees, the majority of this work has been devoted to the study of blue- and gray-collar workers, with little attention paid to the transformative effect information technology may have on high-status professionals. In this paper, we begin to bridge this gap by examining how highly skilled professionals react to the increasing presence of enterprise systems within their org...
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作者:Leonardi, Paul M.; Bailey, Diane E.; Pierce, Casey S.
作者单位:University of California System; University of California Santa Barbara; University of Texas System; University of Texas Austin; University of Michigan System; University of Michigan
摘要:Building on recent work suggesting that objects and boundaries coevolve in practice, this paper theorizes the mechanisms for such coevolution. We argue that users in organizations choose objects to use for crossboundary collaboration, because they believe that they will afford certain types of communication. Over time, use of the object changes collaboration, which alters the constitution of the boundary at which the object was originally used. When the object's materiality makes it difficult ...
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作者:Hao, Lin; Tan, Yong
作者单位:University of Notre Dame; University of Washington; University of Washington Seattle; Tsinghua University
摘要:We investigate a retailer's and a supplier's incentive to facilitate information disclosure, i.e., consumer learning of their true product valuation, under two popular supply chain contracts, i.e., the agency pricing model and the wholesale pricing model. Our results show that when a product has medium or high dispersion in its consumers' true valuation distribution and the degree of information disclosure before facilitation is moderate, two parties might have opposing interests as to more in...
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作者:Kumar, Anuj; Hosanagar, Kartik
作者单位:State University System of Florida; University of Florida; University of Pennsylvania
摘要:Recommending substitute products on focal products' pages on an e-commerce website can impact product sales in two ways. First, the visibility of a product as a recommendation on other products' pages may increase its exposure and result in a greater number of its page views. Second, visibility of substitute products on the product's page may cannibalize its own sales while resulting in greater exposure for the substitute products. The net impact of these opposing effects is unclear. We conduc...
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作者:Guo, Hong; Hao, Lin; Mukhopadhyay, Tridas; Sun, Daewon
作者单位:University of Notre Dame; University of Washington; University of Washington Seattle; Carnegie Mellon University
摘要:Despite the growing popularity of in-game purchases of virtual currency in digital games, there is very limited formal research that studies this new business model. This paper builds on the neoclassical labor-leisure model to examine the impact of selling virtual currency on players' gameplay behavior, game provider's strategies, and social welfare. When the game provider offers virtual currency for sale, players have two options to obtain virtual currency-playing the game and purchasing virt...