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作者:Ray, Jyotishka; Menon, Syam; Mookerjee, Vijay
作者单位:California State University System; California State University East Bay; University of Texas System; University of Texas Dallas
摘要:The explosive growth of eBusiness has allowed many companies to accumulate a repertoire of unique data sets that can provide substantial value to other firms. These data sets are a growing source of revenue for their owners-one that can generate millions of dollars each year. Given its proprietary nature, the value of the data to a potential buyer is often uncertain to both parties. Therefore, a mutually acceptable price is usually arrived at through a process of negotiation. A seller can choo...
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作者:Gopal, Anandasivam; Karmegam, Sabari Rajan; Koka, Balaji R.; Rand, William M.
作者单位:University System of Maryland; University of Maryland College Park; Rice University; North Carolina State University
摘要:Information technology (IT) service providers are often advised to consider moving their service offerings along the value chain as a way to enhance their competitiveness. On the basis of this advice, service providers operating successfully at the lower end of the value chain have tried to expand into higher-order consulting services, whereas those operating higher up on the value chain have sought to expand into more routinized services. In both cases, such efforts have been met with limited...
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作者:Zhou, Mi; Geng, Dan; Abhishek, Vibhanshu; Li, Beibei
作者单位:Carnegie Mellon University; Singapore Management University; University of California System; University of California Irvine
摘要:Banks today have been increasingly reducing their physical presence and redirecting customers to digital channels, and yet, the consequences of this strategy are not well studied. This paper investigates the effects of banks' branch network changes (i.e., branch openings and branch closures) on customer omnichannel banking behavior. Using approximately 0.85 million (33 months') anonymized individual-level banking transactions from a large commercial bank in the United States, this paper shows ...