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作者：Kwon, Hyeokkoo Eric; Dewan, Sanjeev; Oh, Wonseok; Kim, Taekyung
作者单位：Nanyang Technological University; University of California System; University of California Irvine; Korea Advanced Institute of Science & Technology (KAIST); Kwangwoon University
摘要：This study contributes to the information systems literature on mobile health interventions and omnichannel management by examining the relative effectiveness of mobile and offline channels in facilitating personal weight management. Drawing on the social cognitive theory of self-regulation, our empirical analysis utilizes a system generalized method of moments approach applied to panel data on customers enrolled in a weight loss program that delivers services through multiple channels, includ...
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作者：Vaghefi, Isaac; Negoita, Bogdan; Lapointe, Liette
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); Universite de Montreal; HEC Montreal; McGill University
摘要：This study answers the call for a longitudinal view of addiction to hedonic information systems (IS) use by proposing a process model of its development, in the context of social networking site use. Through inductive and iterative analyses of primary data collected via interviews and surveys, and secondary data in the form of narrative accounts, we explain the process of addiction development via three phases associated with nominal, compulsive, and addicted use. In each phase, combinations o...
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作者：Peng, Jing
作者单位：University of Connecticut
摘要：Experimental research in the business disciplines often focuses on the overall treatment effect and the heterogeneity therein. Whereas this type of research allows us to understand the strength and direction of the treatment effect under different conditions, it does not directly speak to the generative mechanisms, namely, why and how the effect arises. A standard procedure to identify the mechanisms underlying a treatment effect is mediation analysis, but extant mediation analysis frameworks ...
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作者：Burns, A. J.; Roberts, Tom L.; Posey, Clay; Lowry, Paul Benjamin; Fuller, Bryan
作者单位：Louisiana State University System; Louisiana State University; University of Texas System; University of Texas at Tyler; Brigham Young University; Virginia Polytechnic Institute & State University; University of Louisiana System; Louisiana Technical University
摘要：Despite widespread agreement among practitioners and academicians that organizational insiders are a significant threat to organizational information systems security, insider computer abuse (ICA)-unauthorized and deliberate misuse of organizational information resources by organizational insiders-remains a serious issue. Recent studies have shown that most employees are willing to share confidential or regulated information under certain circumstances, and nearly one-third to half of major se...
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作者：Ravichandran, T.; Deng, Chaoqun
作者单位：Rensselaer Polytechnic Institute; New York University; City University of New York (CUNY) System; Baruch College (CUNY)
摘要：There is limited systematic research on managerial response strategies to online customer complaints and negative reviews. In this paper, we synthesize justice theory and service recovery literature to develop a model that explores the mechanisms through which appropriate managerial responses to customer complaints influence aggregate future review valence and complaints. We test our model using data from TripAdvisor. corn, a leading travel review platform. Using text analysis (e.g., natural l...
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作者：Le Wang; Lowry, Paul Benjamin; Luo, Xin (Robert); Li, Han
作者单位：Xi'an Jiaotong University; Virginia Polytechnic Institute & State University; University of New Mexico
摘要：Companies in platform-based business markets have widely embraced freemium business models where profit primarily depends on a minority of paying customers. However, the key challenge of these models is transitioning participants from free users to paying consumers. To encourage paid consumption, companies often rely on product differentiation such as providing consumers who pay for products or services with enhanced features. However, limited research has addressed how such product differenti...
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作者：Peng, Jiaxu; Hahn, Jungpil; Huang, Ke-Wei
作者单位：Central University of Finance & Economics; National University of Singapore
摘要：In today's big data environment, missing values continue to be a problem that harms data quality. The bias caused by missing values raises the highest concern, as it cannot be eliminated simply by increasing the sample size. Although the statistics literature has developed approaches to handling missing values and formulated assumptions regarding when these approaches generate valid statistical inferences, these prescriptions have yet to be broadly accepted by many social science disciplines, ...
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作者：Sarker, Suprateek
作者单位：University of Virginia
