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作者：Li, Zhiyin; Choi, Ben C. F.
作者单位：City University of Hong Kong; Nanyang Technological University
摘要：Visualized narratives have been broadly employed to help individuals understand complex environmental issues, increase green awareness, and encourage sustainable behaviors. However, sustainability awareness only sometimes translates to actual green practices. In this study, we develop and test a model that explains how eco-driving behaviors and attitudes toward efficient driving can be promoted with post-trip visualized narratives. Drawing on human-computer interaction research, we integrate t...
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作者：Li, Hongfei; Peng, Jing; Wang, Gang; Bai, Xue
作者单位：Chinese University of Hong Kong; University of Connecticut; University of Delaware; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：The consumption of services inherently requires a process to achieve the desired outcome. For nonexperiential services (e.g., healthcare and education) primarily valued for their end outcomes, their consumption typically involves lengthy processes that are not designed for enjoyment (e.g., wound care and lecture attendance). Consequently, there exists a prominent tension between the processes (means) and outcomes (ends) of these services, which is largely ignored in the prior literature on use...
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作者：Greulich, Malte; Lins, Sebastian; Pienta, Daniel; Thatcher, Jason Bennett; Sunyaeva, Ali
作者单位：Helmholtz Association; Karlsruhe Institute of Technology; University of Tennessee System; University of Tennessee Knoxville; University of Colorado System; University of Colorado Boulder; University of Manchester; Alliance Manchester Business School
摘要：Employees' precautionary security behaviors are vital to the effective protection of organizations from cybersecurity threats. Despite substantial security training efforts, employees frequently do not take security precautions. This study draws from trust theory and mindfulness theory to investigate how the bright- and dark-side effects of two conceptualizations of trust in organizational information security impact employees' precaution taking. Insights drawn from a survey of 380 organizatio...
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作者：Deng, Chaoqun; Ravichandran, T.
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); Rensselaer Polytechnic Institute
摘要：Managerial responses to negative reviews could be easily understood as a brand-safeguarding strategy by firms because negative reviews can damage a company's reputation. However, it is unclear if managers should respond to positive reviews and if so, if such action helps or hurts the firm. We develop a theoretical framework to explicate the mechanisms underlying the effects of managerial responses to positive reviews on user reviewing behaviors in online platforms. We classify positive reviews...
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作者：Gu, Zheyin (Jane); Zhao, Xuying
作者单位：University of Connecticut; Texas A&M University System; Texas A&M University College Station
摘要：Our study is inspired by the rapid growth of consumer-to-consumer (C2C) media platforms such as TikTok. We adopt a classical economical approach to modeling how utility-maximizing consumers select content pieces to view on a C2C media platform through a sequential inspection process and investigate how a platform in pursuit of market performance can devise an optimal policy on content length limit to induce desired viewer behaviors. First, we show that when content on the platform are longer, ...
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作者：Chen, Jiawei; He, Luo; Liu, Hongyan; Yang, Yinghui (Catherine); Bi, Xuan
作者单位：Shanghai University of Finance & Economics; Tsinghua University; University of California System; University of California Davis; University of Minnesota System; University of Minnesota Twin Cities
摘要：On short video sharing platforms, users often choose background music for their videos. In this paper, we study the problem of background music recommendation for short videos on short video sharing platforms. In our recommendation setting, the item (music) is not recommended directly to the user, but to the video created by the user. When making music recommendations for videos, we consider three important players: users, videos, and music. We define a unique background music recommendation p...
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作者：Andrade-Rojas, Mariana G.; Saldanha, Terence J. V.; Kathuria, Abhishek; Khuntia, Jiban; Boh, Waifong
作者单位：University System of Georgia; University of Georgia; Indian School of Business (ISB); University of Colorado System; University of Colorado Denver; University of Colorado Anschutz Medical Campus; Children's Hospital Colorado; Nanyang Technological University
摘要：Innovation is vital for the growth of small and medium-sized enterprises (SMEs). However, SMEs face deficiencies that hinder their innovation output. This study examines how information technology (IT) helps SMEs address two salient deficiencies: technological deficiency (deficiency in internal technical knowledge and skills) and government support deficiency (deficiency in favorable government policies and incentives). Although IT can be used in a closed manner (within the firm's boundary) or...
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作者：Shen, Hongchuan; Dang, Chu (Ivy); Zhang, Xiaoquan (Michael)
作者单位：University of Macau; University of Hong Kong; Chinese University of Hong Kong; Tsinghua University
摘要：This paper examines the role of information in two-sided matching markets where preference mismatch is present. Two-sided markets are characterized by different preferences of the parties involved, and a match occurs when both sides show a preference for each other. In practice, however, there is often a preference mismatch. In this study, we use a large data set from an online dating website to provide empirical evidence for preference mismatch in the field. We also develop empirical models t...
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作者：Gol, Elham Shafiei; Avital, Michel; Stein, Mari-Klara
作者单位：Brunel University; Copenhagen Business School; Tallinn University of Technology
摘要：Absorptive capacity, or the organizational capability to identify, assimilate, and apply new knowledge for commercial ends, is a key determinant of how organizations successfully generate value from external sources of knowledge and sustain a competitive advantage. Crowdworking-a novel form of digitally mediated work-allows organizations to hire on-demand highly skilled external experts to leverage their knowledge, skills, and networks. The approach of integrating crowdworking into organizatio...
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作者：Leng, Yan; Dimmery, Drew
作者单位：University of Texas System; University of Texas Austin; University of Vienna
摘要：Machine learning is commonly used to estimate the heterogeneous treatment effects (HTEs) in randomized experiments. Using large-scale randomized experiments on the Facebook and Criteo platforms, we observe substantial discrepancies between machine learning-based treatment effect estimates and difference-in-means estimates directly from the randomized experiment. This paper provides a two-step framework for practitioners and researchers to diagnose and rectify this discrepancy. We first introdu...
