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作者:Gimpel, Henner; Lanzl, Julia; Regal, Christian; Urbach, Nils; Becker, Julia; Tegtmeierf, Patricia
作者单位:Fraunhofer Gesellschaft; Fraunhofer Germany; Fraunhofer Applied Information Technology; University Hohenheim
摘要:There are many models with various sets of hindrance technostressors. Researchers and practitioners face the challenge of selecting a model or mixing several models without guidance on their relative advantages and suitability for contemporary digital work. None of the existing models captures the full conceptual breadth of hindrance technostress, and the existing models typically offer suboptimal power to explain the negative psychological responses or outcomes of technostressors. We synthesi...
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作者:Seymour, Mike; Yuan, Lingyao (Ivy); Riemer, Kai; Dennis, Alan R.
作者单位:University of Sydney; Iowa State University; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要:Companies are beginning to deploy highly realistic-looking digital human agents (DHAs) controlled by increasingly realistic artificial intelligence (AI) for online customer service tasks often performed by chatbots. We conducted four major experiments to examine users' perceptions (trustworthiness, affinity, and willingness to work with) and behaviors while using DHA via a mixed-method approach with data from quantitative surveys, qualitative interviews, direct observations, and neurophysiolog...
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作者:Zhang, Leting; Demirezen, Emre M.; Kumar, Subodha
作者单位:University of Delaware; State University System of Florida; University of Florida; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要:To mitigate the threats from malicious exploitation of vulnerabilities, an increasing number of organizations across different industries have started incorporating bug bounty programs (BBPs) in their vulnerability management cycles. Whereas a BBP attracts external security researchers to facilitate the discovery of vulnerabilities in organizations' information technology systems, it also increases the risks after the vulnerabilities are discovered. To deal with the trade-offs, organizations n...
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作者:Bauman, Konstantin; Tuzhilin, Alexander; Unger, Moshe
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; New York University; Tel Aviv University
摘要:Contextual situations, such as having dinner at a restaurant on Friday with the spouse, became a useful mechanism to represent context in context-aware recommender systems (CARS). Prior research has shown important advantages of using latent embedding representation approaches to model contextual information in the Euclidean space leading to better recommendations. However, these traditional approaches have major challenges with construction of proper embeddings of hierarchical structures of c...
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作者:Zhang, Yingjie; Zheng, Zhiqiang (Eric); Gu, Bin
作者单位:Peking University; University of Texas System; University of Texas Dallas; Boston University
摘要:Amid the growing importance of information technology (IT) in the business landscape, the pivotal role of IT knowledge on the demand side of the labor market, at both industry and firm levels, is well documented. However, the important labor supply side concerning IT workers has remained largely unknown. This raises challenges about how IT professionals should strategically cultivate their IT knowledge structures toward a sustainable, well-compensated career path. This paper bridges this gap b...
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作者:Lia, Ziru; Lee, Gunwoong; Raghu, T. S.; Shic, Zhan (Michael)
作者单位:Arizona State University; Arizona State University-Downtown Phoenix; Korea University; Arizona State University; Arizona State University-Downtown Phoenix
摘要:Although regional data protection and privacy regimes are often cited as major barriers to crossborder digital trade, mitigating consumer privacy concerns through regulations can potentially increase the demand for foreign digital products or services. This study presents empirical evidence on this issue by examining the impact of the General Data Protection Regulation (GDPR) on the global mobile app market. We construct a comprehensive data set of apps distributed by Apple's App Store over th...
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作者:Clement, Nan; Arce, Daniel
作者单位:Massachusetts Institute of Technology (MIT); University of Texas System; University of Texas Dallas
摘要:Cloud services exist under a shared security environment with a dynamic nature; users trade fixed costs for variable costs over time, and both cloud services providers (CSPs) and users contribute to overall security. We investigate the nature of shared security in a dynamic game where users' security contributions and cloud usage figure into their CSP's vulnerability. Furthermore, CSPs' own security contribution takes into account both their users as well as competition with other CSPs. The Ma...
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作者:Chen, Yang; Benitez, Jose; Cheung, Christy M. K.
作者单位:University of Electronic Science & Technology of China; University System of Ohio; Kent State University; Kent State University Kent; Kent State University Salem; Hong Kong Baptist University
摘要:Technostress is an emerging topic in the information systems (IS) literature. Prior studies have mostly adopted a static approach to capturing snapshots of technostressors, without considering their dynamic and episodic nature. Daily technostress is often the product of discrete events encountered in the workplace that shape employees' momentary affect and behaviors in situ. To lay the conceptual foundation for understanding deviant behaviors, this study integrates the self-regulation perspect...
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作者:Agarwal, Ashish; Lee, Shun -Yang; Whinston, Andrew B.
作者单位:University of Texas System; University of Texas Austin; Northeastern University
摘要:Social media platforms, such as Facebook, often display assertive call-toaction ads that encourage direct conversion actions, such as purchasing a product or installing an app. Additionally, these ads can display popularity signals (i.e., likes) and social endorsement from friends (i.e., friends' likes). We examine the effectiveness of displaying these different signals on such ads in generating clicks through field tests conducted on Facebook. We collaborated with a mobile app company and con...