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作者：Chakravarthy, SR; Agnihothri, SR
作者单位：Kettering University; State University of New York (SUNY) System; Binghamton University, SUNY
摘要：We consider a service system with two types of customers. In such an environment, the servers can either be specialists (or dedicated) who serve a specific customer type, or generalists (or flexible) who serve either type of customers. Cross-trained workers are more flexible and help reduce system delay, but also contribute to increased service costs and reduced service efficiency. Our objective is to provide insights into the choice of an optimal workforce mix of flexible and dedicated server...
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作者：Erkoc, M; Wu, SD
作者单位：University of Miami; Lehigh University
摘要：We study capacity reservation contracts between a high-tech manufacturer (supplier) and her OEM customer (buyer). The supplier and the buyer are partners who enter a design-win agreement to develop the product, and who share the stochastic demand information. To encourage the supplier for more aggressive capacity expansion, the buyer reserves capacity upfront by paying a deductible fee. As capacity expansion demonstrates diseconomy of scale in this context, we assume convex capacity costs. We ...
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作者：Yeung, ACL; Cheng, TCE; Lai, KH
作者单位：Hong Kong Polytechnic University
摘要：Much of the empirical research in the past two decades has suggested that quality management (QM) is context dependent. This research develops an empirical QM model in a technology-based sector-electronics manufacturing. Based on quantitative and qualitative investigations of 225 electronics firms in Hong Kong and the Pearl River Delta (PRD) region of China, a path analytic model is developed. The empirical model shows that a typical quality management system (QMS) in the electronics industry ...
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作者：Carrillo, JE
作者单位：State University System of Florida; University of Florida
摘要：Recent empirical literature describes an industry's clockspeed as a measure of the evolutionary life cycle, which captures the dynamic nature of the industry. Among other factors, the rate of new product development is found to be associated with an industry's clockspeed. Yet the notion of an industry clockspeed and the essential factors driving suitable decision making in this area have remained relatively unexplored. We develop a simple definition and a corresponding analytic model which exp...
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作者：Deng, SJ; Elmaghraby, W
作者单位：University System of Georgia; Georgia Institute of Technology
摘要：In this paper, we study the performance of a sourcing mechanism gaining popularity in industrial procurement environments; a tournament. Under a tournament, a buyer initially procures her parts from two suppliers with possibly different quality levels, for T time periods, i.e., she parallel sources. During this time, the buyer is able to observe noisy signals about the suppliers' quality. At time T, she selects the supplier with the highest observed performance and awards it the remainder of h...
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作者：Karabuk, S; Wu, SD
作者单位：University of Oklahoma System; University of Oklahoma - Norman; Lehigh University
摘要：W e study incentive issues that arise in semiconductor capacity planning and allocation. Motivated by our experience at a major U.S. semiconductor manufacturer, we model the capacity-allocation problem in a game-theoretic setting as follows: each product manager (PM) is responsible for a certain product line, while privately owning demand information through regular interaction with the customers. Capacity-allocation is carried out by the corporate headquarters (HQ), which allocates manufactur...
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作者：Gaimon, C; Morton, A
作者单位：University System of Georgia; Georgia Institute of Technology
摘要：A model is introduced to analyze the manufacturing-marketing interface for a firm in a high-tech industry that produces a series of high-volume products with short product life cycles on a single facility. The one-time strategic decision regarding the firm's investment in changeover flexibility establishes the link between market opportunities and manufacturing capabilities. Specifically, the optimal changeover flexibility decision is determined in the context of the firm's market entry strate...
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作者：Mallick, DN; Schroeder, RG
作者单位：University of Minnesota System; University of Minnesota Twin Cities
摘要：We present an integrated framework for measuring product development performance. The framework consists of a three stage model for exploring the relationships between metrics used by design, manufacturing, marketing functions, and overall commercial success. Using a cross-sectional survey of 383 product development professionals working on 38 product development projects in the high-tech electronic assembled goods manufacturing sector, we provide empirical evidence of the proposed framework. ...
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作者：Trovinger, SC; Bohn, RE
作者单位：University of California System; University of California San Diego
摘要：As much as 50% of effective capacity can be lost to setups in printed circuit board assembly. Shigeo Shingo showed that radical reductions in setup times are possible in metal fabrication using an approach he called Single Minute Exchange of Dies (SMED). We applied SMED to setups of high speed circuit board assembly tools. Its key concepts were valid in this very different industry, but while SMED typically emphasizes process simplification, we had to add modern information technology tools in...
