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作者：Xiao, Binqing; Xiao, Wenqiang
作者单位：Nanjing University; New York University
摘要：In this study, we characterize the optimal compensation scheme for a firm that sells a single product with a limited stocking quantity through a sales agent. Our focus is on understanding how the supply-demand mismatch costs affect the firm's optimal compensation scheme. There are two main findings. First, under the deterministic demand response, the classical optimality result of the convex increasing compensation scheme breaks with the consideration of supply-demand mismatch costs. Instead, ...
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作者：Kumar, V; Saboo, Alok R.; Agarwal, Amit; Kumar, Binay
作者单位：University System of Georgia; Georgia State University; Huazhong University of Science & Technology; MICA; Indian School of Business (ISB)
摘要：Competitive intelligence is a critical component of developing and implementing organizational strategies. Although firms may obtain aggregate market-level competitive information, resource allocation decisions such as inventory management or capacity planning are made at the individual product-firm-market level. Acquiring such disaggregated information about competitors across various products and markets poses significant challenges, including integrating data from different (and conflicting...
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作者：Liao, Bo; Yano, Candace A.; Trivedi, Minakshi
作者单位：Western Digital Corporation; University of California System; University of California Berkeley; University of California System; University of California Berkeley; Texas Christian University
摘要：There is a vast literature on optimizing store brand quality, but it does not address the individual and joint effects of sourcing and pricing power; this is the focus of our paper. We study a retailer's store-brand quality-positioning problem under three sourcing structures and two types of price leadership. The three sources are in-house (IH), a leading national-brand manufacturer (NBM) with a competing product, and a strategic third-party manufacturer (3M). We consider two forms of price le...
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作者：Xiao, Yixuan
作者单位：Washington State University
摘要：We study a horizontal merger in an oligopolistic market in which firms compete on production quantities. Each firm has its own in-house manufacturing facility, and the production is subject to random yield. After the consolidation of two firms, the merged entity can use both manufacturing facilities that belong to the merging firms. It is well known that diversification can reduce the aggregate supply uncertainty of a firm, but this diversification benefit has not been explored in a merger ana...
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作者：He, Qiao-Chu; Chen, Ying-Ju; Righter, Rhonda
作者单位：Southern University of Science & Technology; Hong Kong University of Science & Technology; University of California System; University of California Berkeley
摘要：In this paper, we study customers' learning behaviors in service operations systems, when the customers hold incorrect beliefs about the population distribution (projection effects). We propose a basic model wherein the customers are heterogeneous in both delay sensitivity and awareness of service quality, which explains rational hesitations: The uninformed and patient customers obfuscate the quality signaled by the queue length for the uninformed and impatient customers, who wait and join whe...
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作者：He, Long; Rong, Ying; Shen, Zuo-Jun Max
作者单位：National University of Singapore; Shanghai Jiao Tong University; University of California System; University of California Berkeley; University of California System; University of California Berkeley
摘要：When product recalls happen, firms not only have to incur additional logistics costs but also suffer from a damaged reputation. Besides, they may also supply disruption risk, under which a supplier could fail to deliver the quantity ordered at all. In this study, we discuss how to mitigate supply disruption and recall risks in the perspective of (outbound) product distribution strategy in joint with (inbound) sourcing decision. Specifically, we compare the dedicated and uniform distribution st...
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作者：Songhori, Mohsen Jafari; Nasiry, Javad
作者单位：University of Twente; McGill University; Hong Kong University of Science & Technology
摘要：Developing a complex new product requires the firm both to deconstruct that product into subsystems and to create an organizational structure aligned with the product architecture. However, empirical evidence indicates that misalignments do occur and are usually one of two general forms: a hidden dependency, which is a missing link between teams responsible for two interacting subsystems; or spurious communications between two teams that interact even though their respective subsystems are not...
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作者：Li, Qing; Tang, Christopher S.; Xu, He
作者单位：Hong Kong University of Science & Technology; University of California System; University of California Los Angeles; Huazhong University of Science & Technology
摘要：Opaque selling is a marketing strategy under which firms sell end-of-the-season inventory of different products as a single opaque good and customers find out the specific products they actually get only after they have made the purchase. Opaque selling entails a double-blind process: customers do not know the inventory level of each product, and the seller does not know their product preferences. This double-blind process can result in customer dissatisfaction when customers do not receive th...
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作者：De Vries, Harwin; Van Wassenhove, Luk N.
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; INSEAD Business School
摘要：Optimization approaches for planning and routing of humanitarian field operations have been studied intensively. Yet, their adoption in practice remains scant. This opinion paper argues that effectiveness increase realized by such approaches can be marginal due to triviality of planning problems, external constraints, and information losses. Cost increases, on the other hand, can be substantial. These include costs of implementation and use, data gathering, and mismatches with organizational c...
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作者：Yang, Xiaodong; Cai, Gangshu (George); Ingene, Charles A.; Zhang, Jihong
作者单位：Shanghai University of International Business & Economics; Beijing Foreign Studies University; Santa Clara University; University of Oklahoma System; University of Oklahoma - Norman
摘要：A manufacturer commonly distributes through a set of retailers who are authorized to sell its product; demand-enhancing services may also be provided by the manufacturer. These services may be granted to all authorized retailers (uniform service provision) or to a favored few authorized retailers (differential service provision). To determine when a manufacturer does-or does not-bestow equal service levels, we develop a model of one manufacturer selling through two competing retailers. We find...
