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作者：Ozturk, O. Cem; Tereyagoglu, Necati
作者单位：University of South Carolina System; University of South Carolina Columbia
摘要：Traditional analyses of firms that compete in multiple markets examine settings in which firms sell directly to consumers. However, in many industries, firms sell their products through intermediaries. Importantly, these firms usually have common intermediaries, and the degree of this overlap varies across markets and over time. We empirically study the effect of the asymmetry of distribution channel relationship overlap across markets on retail prices. An increase in distribution channel rela...
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作者：Singhal, Kalyan; Singhal, Jaya
作者单位：University System of Maryland; University of Baltimore
摘要：Long-term vision depends upon history. Without a knowledge of history, both scholars and scholarship are incomplete. In a companion paper (Singhal & Singhal, 2022), we reviewed the history of technology, knowledge, and manufacturing before the Industrial Revolution, which began around 1760. Here, we continue this history from 1760 on.
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作者：Brennan, Mark; Graves, Stephen; Spielberg, Jonars; Sanyal, Bish
作者单位：Massachusetts Institute of Technology (MIT)
摘要：What are supply chain management challenges in a lower-income economy, and how do managers at smaller firms address them? This field study presents these challenges from the perspective of the 60 managers who run firms selling irrigation equipment in Senegal. By canvasing 35 cities, we gain unique visibility into how private supply chains, on which public officials and smallholder farmers in Africa rely, effectively deliver agricultural goods. The primary challenges for managers in this supply...
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作者：Dayarian, Iman; Pazour, Jennifer
作者单位：University of Alabama System; University of Alabama Tuscaloosa; Rensselaer Polytechnic Institute
摘要：Omni-channel services, such as buy-online-pick-up-from-store, transfer the in-store logistics once completed by shoppers to retailers. To cost-effectively meet the high demands for such pickup services, we introduce a crowdsourced order-fulfillment policy that deploys in-store customers to pick items for online orders while completing their own personal shopping. As opposed to existing store fulfillment policies, this new concept utilizes in-store customers to help, not constrain, dedicated pi...
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作者：Parsa, Iman; Eftekhar, Mahyar; Corbett, Charles J.
作者单位：Arizona State University; Arizona State University-Tempe
摘要：Nonprofits' performance is often evaluated based, in part, on their program spending ratio (PSR). Yet, ranking nonprofits based on PSR has been criticized because it is an imprecise index of a nonprofit's actual social impact. Further, too much emphasis on PSR creates an incentive for nonprofits to increase their program spending at the expense of investing in overhead, regardless of the social value it generates. In extreme cases, excessive focus on PSR can create incentives to manipulate or ...
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作者：Du, Jinzhao; Lei, Ying
作者单位：University of Hong Kong; Peking University
摘要：Companies that provide a two-sided platform for users to proactively seek a match face great challenges in increasing matching efficiency and ensuring match quality. This paper examines how information designs can be used to improve matching outcomes when users derive utility from a match's vertical attribute (i.e., quality) and its horizontal attribute (i.e., idiosyncratic fit). We consider a game-theoretic model in which competing senders propose matching requests to competing receivers and ...
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作者：Sajeesh, S.; Araz, Ozgur M.; Huang, Terry T-K
作者单位：University of Nebraska System; University of Nebraska Lincoln; University of Nebraska System; University of Nebraska Lincoln; City University of New York (CUNY) System
摘要：Public health agencies have designed and implemented interventions to control the global obesity epidemic using healthfulness messaging and policy changes such as taxation. These changes in the policy environment and marketplace dynamics have shifted consumer trends and have challenged food producers in the industry. The following questions are considered in the food industry in such a context: (i) Should firms offer similar or very different quality offerings? (ii) How should a firm's positio...
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作者：Mukhopadhyay, Soumya; Kumar, V; Sharma, Amalesh; Chung, Tuck Siong
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; St. John's University; Indian School of Business (ISB); MICA; Texas A&M University System; Texas A&M University College Station; Mays Business School; ESSEC Business School
摘要：Online user-generated reviews have received significant importance in the literature as they help consumers make consumption decisions. However, despite significant developments in this domain in the past decade, little attention has been paid to how narrative aspects of reviews affect consumers' consumption decisions and, consequently, influence sales. A narrative can be defined as a sequentially structured discourse that provides an understanding of the events that unfold around the narrator...
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作者：Kush, Jonathan; Tayur, Sridhar
作者单位：University of Massachusetts System; University Massachusetts Dartmouth; Carnegie Mellon University
摘要：Over 60% of decedents in the United States have not given first-person consent for tissue donation; thus, receiving consent from next-of-kin (NOK) is a potentially powerful way to improve access to donor tissues. As a more informed NOK is more likely to consent to tissue donation, we introduced the delivery of two alternative videos that discuss the benefits of donation as part of the donation request. One was an animated, freely available video developed by the US Health Resources and Service...
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作者：Sun, Zhankun; Argon, Nilay Tanik; Ziya, Serhan
作者单位：City University of Hong Kong; University of North Carolina; University of North Carolina Chapel Hill
摘要：In service systems with heterogeneous customers, prioritization with respect to the relative importance of customers is known to improve certain performance measures. However, in many applications, information necessary to determine the importance level of a customer may not be available immediately but can be revealed only through some preliminary investigation, which is sometimes called triage. This triage process is typically error-prone and may take substantial amount of time, and hence, i...
