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作者：Lehmann, Cedric A.; Haubitz, Christiane B.; Fuegener, Andreas; Thonemann, Ulrich W.
作者单位：University of Cologne
摘要：Although algorithmic decision support is omnipresent in many managerial tasks, a lack of algorithm transparency is often stated as a barrier to successful human-machine collaboration. In this paper, we analyze the effects of algorithm transparency on the use of advice from algorithms with different degrees of complexity. We conduct a set of laboratory experiments in which participants receive identical advice from algorithms with different levels of transparency and complexity. Our results ind...
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作者：Li, Bo; Kumar, Subodha
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Software-as-a-service (SaaS) applications have experienced a decade of explosive growth, eliminating barriers in reaching users and enabling real-time interchanges and intelligence. Using business analytics, SaaS applications are increasingly embedded in the day-to-day activities of businesses and consumers with competition and innovative pricing. Due to the evolution in cloud business models, new issues are surfacing to challenge practitioners and scholars. A number of issues encountered in t...
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作者：Qiu, Liangfei; Hong, Yili (Kevin); Whinston, Andrew
作者单位：State University System of Florida; University of Florida; University of Houston System; University of Houston; University of Texas System; University of Texas Austin
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作者：Sodhi, ManMohan S.; Seyedghorban, Zahra; Tahernejad, Hossein; Samson, Danny
作者单位：City St Georges, University of London; University of Melbourne; Deakin University
摘要：In this paper, we explore why users' experiences with emerging supply chain technologies comprise inflated expectations followed by disappointment in the early stages of adoption, as per the Gartner Hype Cycle. We used affordance theory to study how managers perceive emerging technologies to explain their adoption experience. Affordance theory indicates that perceived benefits-and goals and constraints-depend on the interaction between technology and the users, not on the technology alone. Fir...
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作者：Nittala, Lakshminarayana; Erat, Sanjiv; Krishnan, Vish
作者单位：University System of Ohio; University of Dayton; University of California System; University of California San Diego
摘要：Innovation contests within firms offer the potential to tap latent employee expertise across the organization and expand innovation beyond the core R&D teams. Still, firms undertaking an internal contest, unlike the more commonly studied external contests, incur significant opportunity costs when employees divert their efforts toward the contest (and away from their routine work). Managing this key challenge forms the focus of the current study, with the overarching question being How should f...
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作者：Xue, Chao; Wu, Yan (Diana); Zhu, Wanshan; Zhao, Xiaobo; Chen, Jinghuo
作者单位：Tsinghua University; California State University System; San Jose State University; Renmin University of China
摘要：We consider an order allocation game in which a manufacturer sources from two suppliers due to supply capacity limitations and allocates uneven orders to take advantage of incremental quantity discount. Laboratory experiments are conducted to examine empirical decisions by all three members in this dual sourcing channel. We observe that the supplier who receives large orders mostly agrees to supply; however, the supplier who receives small orders frequently refuses to supply. Consequently, the...
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作者：Corbett, Charles J.; Pedraza-Martinez, Alfonso J.; Van Wassenhove, Luk N.
作者单位：University of California System; University of California Los Angeles; Indiana University System; IU Kelley School of Business; Indiana University Bloomington; INSEAD Business School
摘要：The immediate response to disasters, while well intended, sometimes causes avoidable humanitarian challenges later on. Drinking water may be essential, but it is not necessary to provide it in small plastic bottles. Injections may save lives, but inappropriately discarded syringes are hazardous. Can humanitarian relief be made more sustainable? This paper summarizes a 1-day workshop on this topic, held at INSEAD in 2019 in connection with Luk Van Wassenhove's transition to emeritus professor. ...
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作者：Jin, Yue; Tan, Yong; Huang, Jinghua
作者单位：University of International Business & Economics; University of Washington; University of Washington Seattle; Tsinghua University
摘要：Knowledge sharing has become an important practice in the era of knowledge economy. This paper concerns the management of contributor performance in social knowledge-sharing communities. Based on ability-motivation-opportunity theory, we propose a hidden Markov model to characterize the change in a knowledge contributor's latent state, which then determines the performance of knowledge sharing in terms of quantity and quality. The proposed model is calibrated using data from a social question-...
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作者：Gupta, Manjul; Gupta, Amulya; Cousins, Karlene
作者单位：State University System of Florida; Florida International University; Iowa State University
摘要：Organizational culture is considered an important factor affecting several operations-oriented functions in an organization. However, the research surrounding organizational culture and what constitutes organizational culture remains understudied in the operations management (OM) discipline. This study utilizes 24,965 employee-generated (EG) text reviews of two major U.S.-based retailers and applies an advanced embedded topic modeling technique to identify prevalent cultural elements that reta...
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作者：Ho, Yi-Jen (Ian); Liu, Siyuan; Pu, Jingchuan; Zhang, Dian
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; State University System of Florida; University of Florida; Shenzhen University
摘要：Technological applications disrupt the way to assess risks in the auto-insurance business. Contrasted with the common practice based on static demographics, usage-based insurance predicts risks using driving data collected from Internet-of-things-enabled telematics. This study proposes a novel solution leveraging the synergy between big data and hierarchical modeling. We specifically consider two aspects of mobility, namely, trait and trajectory, monitored by global positioning system (GPS), o...
