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作者：Durach, Christian F.; Repasky, Tomas; Wiengarten, Frank
作者单位：heSam Universite; ESCP Business School; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); heSam Universite; ESCP Business School
摘要：How do firms respond after being exposed to a low-probability, high-consequence (lp-hc) disruption event? This study examines inventory and flexibility patterns in manufacturing firms in the years following an lp-hc event, the Great East Japan Earthquake of 2011. We find patterns suggesting that most firms exposed to the event began to increase their raw material inventories (RAW) over the longer term and increased their volume flexibility for a shorter period. Furthermore, we found that firms...
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作者：Guda, Harish; Dawande, Milind; Janakiraman, Ganesh
作者单位：Arizona State University; Arizona State University-Tempe; University of Texas System; University of Texas Dallas; Arizona State University; Arizona State University-Tempe
摘要：We propose and analyze a novel framework to understand the role of noninstrumental information sharing in service operations management, that is, information shared by the firm not to affect consumers' actions, but to better manage their experience in the firm's process. The operations of the firm are organized as a process, consisting of a sequence of tasks, each of random duration. The firm shares real-time information with the consumer about the progress of their flow unit in the firm's pro...
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作者：Shi, Siyu; Wang, Chenyu; Cheng, T. C. Edwin; Liu, Shuai
作者单位：Hong Kong Polytechnic University; Xi'an Jiaotong University
摘要：Traditionally, manufacturer encroachment is investigated under an integrated organizational structure where online business decisions are made at the whole firm level. However, with the establishment of a specific e-commerce division, the manufacturer has the flexibility to delegate the decision-making of the online business to its e-commerce division to maximize the online revenue under a decentralized structure. We study manufacturer encroachment in a supply chain, where a manufacturer sells...
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作者：Liang, Peng; Cavusoglu, Hasan; Hu, Nan
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of British Columbia; Singapore Management University; Singapore Management University
摘要：This paper investigates how managers in the upstream firm (i.e., supplier) adjust their allocations of cost resources in response to managerial expectations of the downstream firms (i.e., customers) on the future demand and prospects. We conduct an empirical analysis to examine the impact of the tone of customers' forward-looking disclosures (FLDs) contained in the Management Discussion and Analysis section of 10-K filings on suppliers' asymmetric cost behaviors, characterizing costs decreasin...
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作者：Kim, Alex Jiyoung; Balachander, Subramanian
作者单位：Sungkyunkwan University (SKKU); University of California System; University of California Riverside
摘要：Researchers in the marketing and operations management literature have investigated the issue of making optimal media planning decisions for advertising. Brand marketers have recently begun using online intent advertising (OIA), which is online advertising such as search or display advertising targeted at consumer intent, for brand building. Unlike traditional media advertising, OIA is sold through an auction of indicators of consumer intent such as keyword phrases. This practice raises questi...
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作者：Li, Meng
作者单位：University of Houston System; University of Houston; University of Houston System; University of Houston
摘要：While the existing literature has studied the impact of demand uncertainty extensively within various monopoly settings, there is little research on its impact among competitive retailers. In this paper, we study the effects of demand uncertainty reduction in a setting with two newsvendor retailers competing on product availability. We parameterize the uncertainty level via a mean-preserving spread and investigate the behavior of both retailers' equilibrium stocks and their expected profits in...
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作者：Chen, Kedong; Liu, Xiaojin (Jim); Li, Yuhong; Linderman, Kevin
作者单位：Old Dominion University; Virginia Commonwealth University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Firms innovate their new processes and products not only within their countries but also across national boundaries. This is known as cross-border innovation, and many countries have initiated policies to support it. But how does government support influence cross-border innovation? Through the lens of Porter's diamond model, this study conceptualizes government support as slack resources and investigates how it affects a firm's inventive activities in an uncertain, competitive global market. ...
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作者：Zheng, Quan; Hu, Honggang; Pan, Xiajun Amy
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Tongji University; State University System of Florida; University of Florida; Tongji University
摘要：This paper examines the effect of product substitutability on the equilibrium profits in a distribution channel of two symmetric manufacturers selling substitutable products to consumers through a nonexclusive retailer. Conventional wisdom suggests that when the products are more substitutable, the retailer will be better off while the manufacturers will be worse off, owing to the dominance of the competition effect of substitutability. In this work, we identify the hitherto neglected demand e...
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作者：Ma, Yuanzheng; Wang, Tong; Zheng, Huan
作者单位：Shanghai Jiao Tong University; Shanghai Jiao Tong University
摘要：We study a sequential resource allocation problem balancing fairness and efficiency for nonprofit operations. (Un)fairness is measured by the expected maximum demand shortfall among all communities, and (in)efficiency is measured by the expected remaining resources after allocation. We characterize the optimal allocation policy as a two-threshold policy in which the optimal allocation quantities are spoon-shaped in terms of the current maximum demand shortfall. We further show that the thresho...
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作者：Kadiyala, Bharadwaj; Phillips, Robert; Simsek, A. Serdar; van Ryzin, Garrett
作者单位：Utah System of Higher Education; University of Utah; University of Texas System; University of Texas Dallas; Amazon.com; Columbia University; University of Texas System; University of Texas Dallas
摘要：We consider a firm selling heterogeneous products with prices customized for each customer and the final price is set by negotiations between the seller and the customer. This type of pricing modality is referred to as customized pricing with discretion and is commonly used in insurance, consumer loans, mortgages, and many business-to-business markets. We assume that each sales agent has a reserve price and each customer has a willingness-to-pay, which are jointly drawn from a distribution and...
