作者：Chen, Xi; Lyu, Jiameng; Wang, Yining; Zhou, Yuan
作者单位：New York University; Tsinghua University; University of Texas System; University of Texas Dallas; Tsinghua University; Tsinghua University; Tsinghua University
摘要：In addition to maximizing the total revenue, decision-makers in lots of industries would like to guarantee balanced consumption across different resources. For instance, in the retailing industry, ensuring a balanced consumption of resources from different suppliers enhances fairness and helps maintain a healthy channel relationship; in the cloud computing industry, resource-consumption balance helps increase customer satisfaction and reduce operational costs. Motivated by these practical need...
作者：Frazelle, Andrew E.; Huang, Tingliang; Wei, Yehua
作者单位：University of Texas System; University of Texas Dallas; University of Tennessee System; University of Tennessee Knoxville; Duke University
摘要：Self-interested customers' form of reasoning and its consequences for system performance affect the planning decisions of service providers. We study procedurally rational customers-customers who make decisions based on a sample containing anecdotes of the system times experienced by other customers. Specifically, we consider procedurally rational customers in two-station service networks with open routing, that is, customers can choose the order in which to visit the stations. Because some ac...
